Sakura Japanese Steak, Seafood House & Sushi Bar — Restaurant in Maryland

On 8/21/23, my family & I decided we wanted hibachi after my daughter just got released from the hospital. We went to Glen Burnie, Sakuras where we always go, they were closed due to power outage.. So, we decided to go out on a limb & try the Sakuras in Annapolis. After a 30 minute ride there, we arrive. Hostess was nice, she sat us as soon as my family walked in. My husband ordered him & I drinks. The server (long black hair, lots of make up, she never introduced herself) she was very adamant to only hand him out drinks and would not let me grab mine. Which was odd, considering we both are over the age of 40, so I know age had nothing to do with this. It took the cook maybe 30 minutes to come out and start preparing our food. There was only one other table in there while my family & I were in there. Cook was very sloppy with making our food. Was throwing rice everywhere. He made shrimp, everyone got their shrimp but me. I mentioned to him that I ordered shrimp & he proceeded to yell at me and tell me I did not. I told him the server must’ve messed up then, because every-time I go to sakuras I get shrimp. He yelled at me & told me I’m not allowed to get shrimp since he was done making it. Any DECENT, establishment would say “ma’am I am sorry about that, I am done making shrimp however we could make that in the back for you & it will be out shortly”. After the shrimp incident, I asked for medium steak & got well done beef jerky. Everyone at my table agreed they wanted extra egg in their fried rice… we all later got charged $1.50 for each egg that was put in the fried rice. The cook then proceeded to try and throw shrimp in my mouth, I told him I did not want it sense it was NOT apart of my order like he stated with my side of shrimp… he threw it at me any way and hit me in the eye with it… he laughed and said “you missed” i did not find that funny, he did though. My daughter had to hunt down our server since she wouldn’t even return to our table to fill our drinks. She placed a to go order with her & the server rolled her eyes and asked “what do you want” as if doing her job was such a struggle for her, the server went up to the hostess & sent the hostess back to her to ask how she would like her steak done just so she did not have to come back to our table. To top everything off, the server brought our checks out, we paid & never received my card back. I did not realize till we were home later on that night & I was getting notifications that my card had been charged at the liquor store & forever21…. WE WILL NEVER RETURN TO THIS ESTABLISHMENT. Not only did I get publicly humiliated by the cook, poor serving experience & attitude the whole time. BUT MY CARD GOT STOLEN & WAS USED FOR THE SERVERS AFTER HOURS DRINKING & NEED FOR CLOTHING. Never eat here, do not put your money in these crooks pockets. Go to glen burnie sakuras if you want hibachi. They serve you more food for how much you pay as well & the staff...

I have never been so disappointed in the professionalism of a restaurant in my life.

My family and I came here on a whim because we were in the area. It was almost entirely empty and I asked that were not be seated with other people. The hostess responded with a surprised attitude like I was a crazy person for even making that request. After we were seated the next people to come into the restaurant was a large family who the hostess promptly sat next to us, filling the table. There were other tables available. She did that on purpose. I was so irritated I left the restaurant to wait in the car, but my wife and daughter stayed. My daughter had never been to a hibachi place before. When the hibachi cook started tossing food at people as is part of the show he purposefully missed his aim and hit my wife in the face with her food repeatedly. He didn’t do that with the other family. Then at the end he said, “you didn’t get it?” in a mocking tone. What kind of disrespectful place are you people running? Not only will we never go back, I’m telling everyone who will listen how horrible your people are. If anyone wants to experience hibachi dinner,...

Been coming here for 8-10 years…. I LOVED the hibachi food… they CHANGED the recipe on the Yum-Yum sauce & the ginger sauce & it was horrible, more watery on both, the Yum-yum didn’t have the pink color, texture nor the taste. What a disappointment….. Really changed the flavor of our meal so much that we will NOT be returning & I wanted to warn others before spending/wasting $30 + for food & drink…. I promise you…. It’s changed…. For the WORSE 😔 7/23/22 boo hoo bummer, they’ve cut back so far it affected the quality of the food. Also it’s July, it’s like 80 degrees in here… (no exaggeration) this place usually is on the cooler side but everyone at our table sweat thru dinner! Don’t waste your time here, it’s not the goodness of the past! I read thru the reviews just now…. Found others who said FLAVORLESS… definitely true, everything changed, Good bye...