Sion's Bakery — Restaurant in Maryland

I contacted Sions Bakery several months before my daughters' wedding, to order her wedding cake. I had a preliminary conversation with Mr. Sion, who gave me pricing and reassurances that he was capable of creating the wedding cake I described. He requested that I send in a photo(s) of what I had in mind, which I did. Since I was a new customer, I asked if he could provide me with a few sample pieces of cake (which I was prepared to pay for) to try out. We arranged the day and time at which my daughter (the bride) would pick up the samples. She showed up on time, and Mr. Sion was completely unprepared, yelled at her that he didn't know why she was there, and told her she was going to have to wait 30 minutes for her slices to be ready! This was an unacceptable way to treat any customer, let alone a bride-to-be. Then, when my daughter called him, after we had tasted the slices, to try to place her order, Mr. Sion rudely told her that she needed to phone him back in one month, after the High Holidays were over, because he couldn't deal with her then. Whenever she would call, anyone who answered the phone would have no knowledge of who she was, or what she wanted and she would need to start all over again explaining what she wanted to order! Finally the day came to pick up the wedding cake and it was all wrong. They did not follow the photo which my daughter had provided for the decoration, nor any of the instructions for the cake, which they had assured us beforehand they would take care of. They decided at the last minute to spray paint some flowers on the top of the cake, a garish blue, which looked like a 5 year old had done it. The whole cake was a disaster and my daughter and her soon-to-be husband, were embarrassed by it and therefore missed any photo opportunities with their wedding cake. Not only was the cake a huge disappointment, but the less than professional nor competent treatment we experienced led me to leave this review, in the hopes that it will save a future customer the aggravation we...

Several years ago, my soon-to-be wife and I went to Sion's Bakery for a cake tasting, because we were having a kosher-meat wedding. The quality was atrocious, so spectacularly bad that my cake-loving, recently-converted wife (who cared very little about whether the cake had dairy in it), literally cried for the next hour as I drove her down to Kemp Mill (to The Kosher Pastry Oven - which makes very good parve pastries), because she was convinced that she would be giving her guests, 90% of whom do not keep kosher, sub-sub-sub-standard cake to satisfy a few outliers.

The strawberry short cake was tolerable, and it was the best of the bunch by a wide margin, but also saccharine sweet and only decent...

I ordered a cake on a Tuesday to be picked up at 10 AM on a Friday and when I arrived at 1130 I had to wait for them to finish the cake and when it was finally showed to me it was wrong. I asked many times to speak to the owner who was the one who took my order and I was told he was too busy. The cake was for a special occasion for my daughter in law and her mother. I was so embarrassed to serve this cake that I also bought cupcakes ( which I was only given a 10% discount ) the owner should have taken the 5-10 minutes and speak to me in person. I will never order...