Stained Glass Pub - Glenmont — Restaurant in Glenmont

This is another p[lace I Like too But even though During Covid we were off on a bad foot till things somewhat calmed down . This is Called Stained Glass Pub . It has a somewhat good Sized Parking area But it could use a Little renovations . As You enter you see a full bar on the right hand side and dining area and bar places to sit too . On the left has a huge Dining area and throughout the Restaurant has 14 HGTV's to watch Sports News and more . Every Night On Wednesdays There is Karaoke for all , But for Adolescent Kids should be home in bed not at the karaoke's where they can learn some very bad habits and Non role Model Type ways that can get them into trouble . But this Place has a Fantastic Menu to look through from Subs , Pizzas Sides and Much Much More . But I have suggested additives to put on the menu for certain Holidays and Other Times to rotate things out for new Traditions to the restaurant . They have a good sized Patio for those who smoke and want to eat outside . They have Trivia Nights every Thursdays there . Plus as well as Half priced stuff they put on the Specials too On certain times . This Place Is run By My Brother Robby . But the staff could use Improvement in time responses to customers to know between Professionalism and Personal when it comes to women customers as a suggestion . But women waitresses No complaints . This place does Have take out Pick Ups But when it comes to Curb Side Pick Ups I am not sure they have it anymore or not . The Karaoke's There are Run By Leo and His Crew which I do have Lots of respect for . If You all Love this Place as Much as I do and to Uphold Traditions and Culture there , This place is for you . So Please support in the right ways and keep coming back for Your favorite eats and more even Karaoke or Trivia Nights and More . It will be Greatly appreciated . We Look Forward To Seeing You all there...

Needless to say I am impressed with the food flavor of the stained glass pub. Ever since I was introduced earlier this year and informed that EVERYTHING in the place was good, I stand behind that statement. With that being said, my last few encounters with the customer service has not been pleasing. I feel that there is a need for some type of customer service training class for quite a few employees there, as well as management. To put it simply, I feel as though they may treat patrons who are of a different culture other than Caucasian with disinterest. I ordered two sandwiches for pick up, all while introducing a friend to the restaurant. Once we arrive, we decide to eat in and order another meal while waiting for the pick up order. I informed one of the employees and let him know where we were sitting. Our sit in meal came first as we wondered where our pick up meal was. The place was NOT packed. Upon inquiring about the pick up order, I noticed that it was an hour after the order was placed only to find that one of the sandwiches was incorrect. When I notified one of the servers of the mistake (it was supposed to have cheese and the sandwich was cold by then). The server LITERAALY turned to the chef, the chef put two slices of cheese on it and the server gave the sandwich back to me. I asked for a new sandwich and was told I would have to pay for another one. I asked for the manager and was informed that the manager would say the same about me paying for another. When I explained everything that I just witnessed to the manager, he took the sandwich to the back, had the fish RESTEAMED and had the cheese melted on THE SAME FISH. NO NEW sandwich. Needless to say I am thoroughly displeased with this. I will inform people in the area about the service I received as I feel they...

I stopped here on a whim and was hoping for a good, cold pint. Despite having "pub" in the name of the restaurant, all they have on draft is cheap domestic beer. I was expecting at least a Guinness, but settled for a Sierra Nevada. I noticed right away that my female companion was getting lots of "attention" from the predominantly middle-aged male clientele that filled the bar area. Of course by "attention" I mean they were ogling her from the moment we walked through the door. Anyways, our waiter seemed friendly enough, and after a couple beers we decided to order a medium pie - half pepperoni & mushroom, half chicken & olives. When it arrived I noticed that it was that greasy, wet, skin-flap pizza where the cheese slides off every time you take a bite. The crust, despite being thin, was not crispy, just soggy from all the grease. Yuck! And just when I thought the meal couldn't get worse, the check arrived and we were billed for 3 toppings, instead of 2... Just to recap: we ordered a pizza with two different toppings on each half of the pizza. When I pointed out the mistake my waiter looked at me like I was crazy and said it was "only fair" that they charge for 3 toppings, and that "we're lucky" they're not charging us for 4 toppings! Boy, that's some logic! Needless to say, I would never go back there. But at least I've been able to warn off my friends before they make the same...