Unfortunately a very sub-par experience. (Summery) Order wasn't good. Server acted like we were in inconvenience (even though we were one of two, two tops) Manager didn't take item off bill even though it was sent back and only 1 or two bites eaten.
(Extended) I ordered the Panang Curry which even though the flavors were very dulled down I could have made it through but something was off with the Chicken. It's texture and taste was almost rubbery like a microwaved egg.
When I tried to get the servers attention (even though we were one of two tables) it took awhile for her to come over. When I apologized and said something was off with the chicken and I couldn't bring myself to eat it; I continued by asking if I could swap it out for a single roll of spicy tuna.
She seemed hesitant and said she had to ask her manager. The manager then came over to our table and asked what the issue was. I explained to him how the dish was off and I wondered if I could swap it out for something else. Could be another Thai dish, could be sushi.
He told me, "I can take it back but I can't take it off your bill" I would understand this if I had eaten more than a bite or two. But I hadn't, I was also trying to be nice and didn't want to raise a fuss. I said, "ok" and ordered something else, because at this point I was very hungry.
Having worked in restaurants, it's just a polite thing to do to comp a dish if there's an issue. (obviously and especially if it's barely been touched)
It really 'put a bad taste in my mouth' (pun intended) and the sub-par food is definitely NOT worth the hassle of...
Read moreFast service, clean restaurant with lots of options. Restaurant was very busy and we made a large order, still got everything we ordered very quickly and it was all hot. Shrimp was cleaned right and cooked perfectly.
Fried Rice Combo - great taste, amazing amount of meat; probably the highest meat to rice ratio I’ve ever seen.
General Tso’s - not General Tso’s, unlike any other General Tso’s/Cao’s I’ve had throughout my travels around the US. No spiciness to it in the least. Aside from the dissimilarity to what one expects, it was good as chicken with a sweeter seasoning.
Sweet Chili Mango Shrimp - has a really good amount of fresh mango. Really good taste, ignore the (spicy) note, about as spicy as peanut butter. Still, a really good non-spicy dish.
Triple Kapow - another good dish that says it is spicy and doesn’t have a hint of spice.
Pad Thai Chicken - my favorite of everything we ordered. Intriguing taste, just wanted one more bite over and over.
Regarding the assertion spicy dishes weren’t spicy, my 9 year old granddaughter dislikes anything remotely spicy. She devoured everything and didn’t mention noticing a hint of spicy. Aside from the pad Thai, all dishes were sort of muted in strong flavors. Still great to eat, but lower on the different burst of flavor difference between dishes.
Got the volcano and deep fried chef’s special rolls. Both look good, but the rest was too good to leave room for them at the...
Read moreThis was our second time eating at Tomo Asian Cuisine.
Their sushi rolls and bento boxes are an excellent value - very generous portions and delicious. For example, the shrimp bento box ($23.50) comes with teriyaki shrimp, rice, California roll, shumai, veggie tempura, soup and salad. Fantastic value!
For vegetarians, there are plenty of vegetarian rolls to choose from as well as appetizers.
I gave the restaurant 4 stars for the atmosphere and service. The menu is really difficult to read as it's grey with red lettering, making it hard to decipher words (see photo). The seats were uncomfortable and move around very easily. When a couple sat in the booth behind us our seats moved causing soy sauce dishes to spill.
For service, our server was polite but never checked on us during the meal and we waited a long time for the check.
Other than the seating discomfort and not being checked on by our server, our dining experience was very good. The food was delicious and the cost was reasonable. Our table had one shrimp bento box (with all of the items I mentioned above) , 4 vegetarian rolls and two deluxe sushi rolls for $90 total ($110 with tip). For a large sushi dinner that price us acceptable and we have leftovers.
Overall, I recommend Tomo Asian Cuisine and think anyone will enjoy...
Read more