Yama Sushi — Restaurant in Maryland

I have been coming here for over 6 years and tonight I have to say that I was VERY disappointed with the service. This is a family restaurant. The young lady (the daughter) at the front was very helpful and helped as much as possible to make our experience enjoyable. It was her parents (the chefs) that I am disappointed with. First, we got there at 7pm to celebrate my sister’s birthday. Unfortunately, our night was ruined because our food took at least 40 mins to come out. By the time it finally came out, they said that they forgot to place my order and I had to wait a little longer for my food. (We were the only ones in there btw). Also, when the chef finally brought out the food, he had a very nasty attitude when I explained that I was inconvenienced and that I would like to be compensated for our time and inconvenience. He did not understand the problem and eventually I just told him to keep the food because I was so upset. He insisted that I kept it and gave me a discount since it was already made. He never apologized for the inconvenience. Also, we asked for a knife to cut the cake and I can’t even explain how FILTHY the knife was. It was unbelievable. So they sent it back and brought another one that was worse. This establishment is very unsanitary and I am regretting our decision to come here. It’s very sad how downhill this place went. MY FAMILY AND I WILL...

I’ve been to this establishment many times and in the past it’s been good. Tonight i took my son to get sushi and we received our sushi and it smelled like straight ammonia and old. It made my son physically ill while eating it. I asked the waitress if she could please take it off the bill and due to it smelling and not tasting great and she said oh well we put vinegar in our rice. I said okay , she had the owner come over and i told him i wasn’t happy with the sushi and the quality. He said well it’s made the same everywhere and gave me attitude about not enjoying it. I asked him if he could please take it off the bill and i would pay for my other food. He proceeds to say i can only take off $20. I said that’s fine. The staff here was very rude and it wasn’t a pleasant visit. I don’t...

First time we dined in it took us an hour and a half to receive our food. We got there at a normal dinner time and we ended up finally leaving after 9 because of how long it took. We tried ordering out this time (only 3 regular sushi rolls) and were told it would be 20-30 minutes. So we leave at the 30 minute mark to come pick it up, and we end up waiting another 20 minutes at the restaurant for our food to go. The food is not good enough for the wait and is fairly expensive to be waiting that long. Definitely not...