The Frozard was delish and with them being brand new I'll give them another try in a few months to see if they polish but I really got the vibe of a High School concession stand deluded that they are a Pinkberry.
NO PUBLIC RESTROOMS greeted us at the door, the notice nearly as large as their company signage. Little did I know this would be one of the better aspects of the experience.
They almost lost us right at NO PEE FOR U! My daughter and I had just spent 2 hours at the soccer field on a hot day and were looking for a fun treat. If she didn't promise that she could hold it we would have walked a 2nd block to Farmhouse Ice Cream (having hoofed it a block in our cleats already since there's no parking).
We squeezed in the single front door to a crowded lobby area, bumping into some people and their ice cream trying to leave. No one greeted us which would have been nice since it was very unclear where to queue up.
The menu was extensive and handwritten on a chalkboard…”homey or ma and pa” to some, “inefficient and lacking luster” was my take. I was sorry not to see any food options…I’d had a light dinner before practice and had we gone to any one of the 4 other ice cream joints we frequent in the tiny Ville would have also ordered a sandwich.
We took our choice from the two drink options in the cooler, Orange Crush or IBC root beer. Since neither of these option where anywhere in our top 20 I shared a quick story about my college roomie whose band had a song about it to hype it up to my daughter.
Finally close enough to see the menu we started to decide, but ultimately had to shoot from the bow with our order. My daughter wanted two toppings and a cone. We repeated these toppings 3 times to get them plugged into the register. The bill came to $11 for two people, and the drink at $1.50 was the most reasonably priced thing – choco syrup and all other toppings are 50 cents each.
We then slid over to the (undeclared by any signage) pick up counter – ok it was more of a card table. This is where we got to watch 2 employees loudly argue over which two ingredients went in my “Fish Bait” and how it differed from the “Dirty Worms”. Pretty sad when you realize these are both off the kids menu….maybe they work their way up to the deluxe items that have 5 ingredients. 2 other employees always enjoyed this show as they loitered nearby NOT apparently concerned in any way about the lines out the door.
“Ma and Pa” were nowhere to be seen….it felt like just 6 High School kids hanging out after school.
I’m pretty sure I stole a “non-customer” tray as I assembled my own order and grabbed some napkins, but it helped me carry the 4 spillible items I had. Where to sit? Better hope it’s not raining cause the only seating is outside, and very limited. Back thru that heavy door where although nobody helped open it for me and my full hands they still managed to be close enough that I nearly lost the root beer in another bumpy walk out.
We were lucky to snag a 4-top, and other tables quickly borrowed the extra chairs so they could sit too. Now that we were outside (and with it being a happily beautiful day) we could enjoy our Frozard, and with the lack of WiFi I hopped on the Mexican Restaurant's across the street to post a pic.
We were careful not to drop our glass bottle onto the brick sidewalk right next to the major intersection and pedestrian thoroughfare. I couldn’t imagine trying to dig glass bits out of the cracks of the paver stones, and didn’t feel like anyone inside would put forth much of an effort on that anyway….but they went out of their way to offer only glass bottles for what, a stab at being classy?
Again, the Frozard was delish, but the rest of the experience completely lacked amenities and any sort of zen. With so many other options (many of them priced considerably more competitive) I'm hoping my second visit will be far different or there'll...
Read moreI went into Whits on the 28th about 2pm. There were people in line and only one associate working. She was taking orders, making their orders and filling the machines. When it was my turn I asked her if she was alone in the store...she said yes, she had been alone since 10am. This type of situation is ridiculous...only one associate in the store working hard to satisfy the customers. The associate should not have been alone. If no one else, including the owners, could come in...the store should have been closed and the associate should have been compensated...not the associates fault no one came in to provide support! This type of thing should not happen. I am very disappointed in Whits...
Read moreTried the flavor of the week which was black raspberry chip and also the butter pecan and both were excellent. Our favorite flavor of ice cream is Graeter's black raspberry chip but Whits is every bit as good. I wanted to get a quart to take home with me but they did not have any black raspberry chip in the freezer but she offered to make me a fresh one to take with me but my drive is a half an hour. I was afraid it would melt. The manager made a suggestion of buying the quart of black raspberry that was in the freezer and already Frozen and she would give me the dark chocolate chips to put in it when we eat it and that was the perfect solution. I very highly recommend Whit's...
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