The Pickled Pig Kitchen — Restaurant in Maryville

For anyone confused about the concept of Pickled Pig Kitchen/Two Doors Down, this is a dive bar. With food. There is nothing wrong with that. We went today and while clean, it does smell like cigarette smoke. My companion ordered the meatloaf with a salad and tater tots. I chose the Cuban with curly fries. This is where the wheels came off. The meatloaf was inedible. It had the consistency of dog food that had been put through a meat grinder. When brought to the server/bartender’s attention, her response was “Well we don’t make that here. We just warm it up.” This was said with attitude. Proceeded to take it back, microwave it, and bring it back to the table. Still inedible. We were told other people had it and they didn’t complain. She kept reiterating over and over that they don’t make it, it’s brought in from Foothills. I cannot imagine Foothills Milling Company (if that’s what she was referring to) would serve anyone that over mixed, soggy mess. She asked if she could bring us something else so my companion ordered a hotdog. The hotdog was good but the fried okra, tater tots and curly fries were cold and soggy, and clearly out of a freezer bag. Again, fine. But the kicker, they charged us for both the inedible meatloaf and the hotdog entree. Full price. When the meatloaf was awful. Said there was nothing to be done about that. With zero apologies. She finally discounted the meatloaf 10% after we brought it up. Again, with attitude. I worked in the hospitality industry for YEARS as both a server and a bartender and if someone couldn’t/wouldn’t eat their food because they didn’t like it, they didn’t pay for it. And don’t come at me because she got a 20% tip on the entire price of the meal. We go to lunch every Saturday and purposely try to find non-chain restaurants to support local businesses. This was handled incredibly poorly on their behalf. There are far better places in Maryville/Alcoa to eat that actually care about customer...

Got here at 12 and our server took our order around 12:10, she never came back to check on us for a while, granted there was a 10 top there as well but gave all attention to them we ran out of our drinks around 12:40, we didn’t get our food till she happened to glance at us and realized we were there at 1:10 so she brought the food out which everything was cold not fresh. She saw our empty drinks dropping off our food and told us she’ll be right back with them. During this time we realized the food was cold and didn’t touch it she went back to only giving attention to the big top and some friends it appeared to seem that came in in the mean time. 15 minutes went by with no drink so we stopped the other bar tender to get us drinks and asked for a manager, she sent our already server who was the head bar lead at the time apparently and told her it was all cold that we waited over an hour and never got our refills. Then instead of offering to remake the food or help us she argued saying it was impossible, that she has to take care of everyone else in the restaurant she’s busy and didn’t offer any accommodation to help the situation nor apologized and only argued. So we had enough and asked for the check to leave she smirked back with attitude telling us not to worry about it. Definitely not good customer service. Our first time and last time here. Didn’t even...

Went in for lunch yesterday because from 11 to 2 you can bring your kids. It's nice to be able to have an adult dining experience with your kids. The service was excellent and informative about the food. They have an excellent staff and were very nice to my daughter. I got a pepper and onion smoked sausage hoagie that was very good. The bun was crunchy and soft. The homemade mustard with the pepper and onions was fantastic. The sausage had that smoked flavor of a good BBQ joint. The curly fries were very similar to Arby's. The wife had a turkey club that was stacked with meat. Excellent smoked bacon and tender turkey. The Tennessee tots were also very good. Both meals had an excellent pickel. I had a Kentucky bourbon barrel ale that was outstanding. It was like carbonated bourbon and really packed a punch. Had the wife drive home. Really a fantastic beer. The atmosphere is very cool with a friendly lunch crowd. The lunch specials are very reasonable and the quantity was good. They have an excellent bourbon selection as well. My daughter loved all the Halloween decorations. This is an awesome spot to have a nice lunch. I highly recommend a visit. The wife and I want to go back without the kids. Definitely gonna do lunch there again to try the street tacos and have an $11.00 pour of Weller...