The food here is fantastic. However, after my last visit a few weeks ago I don't think I will be back for dine-in. After a while I might try getting take-out just because the shrimp enchiladas are seriously that good.
The service from the entire front-of-house staff was abysmal. As soon as we were seated, the hostess/server asked about drinks and I attempted to order a daiquiri (note that this is a menu item, not a special request) and she responded by looking me in the eyes and saying "Sprite?" - I quickly gave up trying to communicate this and just ordered a sweet tea because "daiquiri" and "Sprite" are nowhere close to each other and I didn't want to argue about it and make a scene. I did get a sweet tea after asking for that, so that was fine and wouldn't have been a big deal on its own.
That interaction was already odd, but the experience got progressively worse. Despite the restaurant not being busy in-house at the time we arrived, I couldn't tell you who our server actually was because we encountered several different people and were rushed throughout our meal. The peak of this was a different server/hostess choosing to move empty tables around us to accommodate a large party in a way that blocked us into a corner of the restaurant, and forced my wife to move next to me because she could no longer sit across from me without that party touching her. This table rearrangement also partially blocked the exit to the side room we were seated in. There were tables available elsewhere in the restaurant and there was absolutely no reason to block us in as well as create a hazard by obscuring the path to the exit. At the end of this already awful experience there was then a significant wait for us and another small party to even pay for our food, because nobody was present at the register.
I understand (and desperately hope) this was probably just an off night for the staff, but frankly the experience was bad enough I would not want to try dining...
Read moreServer said he made our frozen margaritas strong and good, brought them to the table and liquid had separated about two inches from the bottom, you coukdnt even taste, the lime mix, super watery. Asked to send them back, take them off the bill, server, older gentlemen, was very hesitant and said he had to speak with the manager. Came back and told us he'll get them on the rocks. I literally had to tell him No MAS, take them away. My mom and I don't like them on the rocks. Again, he'd have to talk to his manager, that they get many complaints about the frozen ones, that they're all made the same way, said they wont take them off. Told my mom not to eat a bite of our food and we walked out. Offered to pay for the chips to the blonde lady, im assuming was the manager, she said don't worry about it. Unbelievable, and when he went to refill our two salsa bowls sitting in front of us, he poured it feom the pitcher and it spattered all over us. We could literally feel it hit our clothes lol. Luckily we weren't wearing light colors. Wth man is up with that place. Instead of taking off 2 drinks they clearly knew were bad, said it themselves, and at least made something off two meals... they let two new customers walk out unhappy and lost business. So, I'm not sure what the food tastes like but service and...
Read moreWent here for the first time since moving to Maryville because my family wanted mexican food for dinner. We all had a great time there and really enjoyed the taste of the food, but in the middle of last night I found myself throwing up with constant diarrhea. A few hours later, 3 out of 4 of my family members that ate there with me fell sick too. We all drove in the car at 6am, puking, to the nearest hospital. The doctors claimed it was food poisoning due to the sudden symptoms (that came out of nowhere) present in almost my entire family. I know for a fact that this restaurant is the culprit because we had all eaten at home with our regular store-bought food before going there for dinner....which we have never, ever gotten sick from. So I don't know if this restaurant is suddenly having an E. Coli breakout or what, but feeling like this is absolutely AWFUL. I'd rather eat nothing and go hungry than eat here again...The taste of the food was amazing, but the consequence by far outweighs the benefit. Do NOT go here, even if the reviews seem good - maybe their health protocols were fine before last night, but they sure as hell aren't...
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