Honolua Store #89 — Restaurant in Maui

We stopped here to pickup some beach grinds.

ATMOSPHERE: If you haven't been here in a while, you definitely need to go back and check them out. They've done yet another re-transformation into ultra modernness. Entry is now from the side along Office Rd. The perimeter still boasts covered outdoor seating with nice views of the green Kapalua Resort. The inside has totally shifted into a very visually-inviting experience and draws you back towards the takeout counter & coffee bar which is reminiscent of a modern city eatery complete with big & bright electronic menu screens.

THE STORE: It's a mix of coffee bar, deli, sundries, groceries, produce, clothing, and wine/beer/alcohol.

F&B: Coffee bar, breakfast foods, hot dogs, burgers, chicken wings, sandwiches & salads.

FOOD: Honolua Swiss Mushroom Burger If this is offered on any menu, I HAVE to try it! This one did not disappoint. I'd consider it a medium-sized burger which was just right for me. The homemade patty was juicy, the bun soft, and the overall flavor delicious. Off to the side were lettuce, tomatoes and a big quartered dill pickle. Fries came with it (a very generous amount no less,) and I opted for seasoned curly fries which shot this sucker to 5 shiny stars. All this for just over $9? Thank you for that.

Saimin Not bad at all, and a good portion size to boot. The dark broth had that traditional saimin-flavor of pork and veggies and came loaded with way too much luncheon meat, sliced scrambled eggs and green onions. The noodles were thick and cooked nicely. My only complaint is that it was difficult to spoon the broth from the tall container.

In addition to the usual snack items, I also was introduced to Chic Naturals, a local company selling chick peas in a variety of flavors. Maui Onion? Yes please! Tasty and healthy.

SERVICE: For deli service, you order and pickup at the counter then pay at the front of the store. The male employee taking orders was friendly and repeated back orders to assure accuracy. The female cashier was friendly and quick.

OVERALL: A one-stop-shop for odds and ends complete with a...

Rudest staff I have ever encountered at any establishment I have ever been to. Now we know the “natives” are generally not friendly, but these employees bring it to another level. We went and ordered our lunch. The guy taking our order was lacking any sort of personality at all. We ordered our food and went to the cashier to pay. She informed us that since our bill was over $100, we got a free coffee mug. She said we had to pick one out and I asked her where they were so my wife could pick one out. She yelled, “THERE” and pointed to the six mugs on the wall. My wife took as much as two seconds to look at them and the lady yelled, “NOW, LET’S GO!” I almost lost it but let it go since I am growing accustomed to the locals being utterly rude to tourists.

Then we go wait for our food; for 35 minutes. There were 20+ people that ordered before us and got their food. We asked the kitchen staff what was going on with our order and they just said, “We are working on it.” Five minutes later they call our name and throw our food on the counter. No apology for taking 15 times longer than any other customer or anything.

We have been coming here for the last 15 years when we come to Maui each year, but this experience was downright awful. I have never experienced such poor customer service in my life. It’s obviously typical too, since another customer went off on the kitchen staff for being rude while I was there waiting for my food. We will never be back and I would advise you to avoid...

This store was an absolute life saver, especially as one of the least wealthy guests of the nearby Ritz-Carlton. They have a moderate selection of groceries, a large selection of alcoholic beverages, and touristy gifts/needs like towels, shirts, sunscreen, aloe, and souvenirs. The best part, however, is the deli.

The deli has a pretty diverse menu, but I cannot over state how much I appreciate them carrying "normal" American foods without fancy garnish. Unlike every restaurant at the Ritz or nearby, you can get just fried chicken and potatoes here or other basic American foods without 8 spices, 12 herbs, 6 garnishes, and 4 sauces. I can appreciate a complex dish, but as someone who doesn't have a particularly exotic palette, this is amazing.

The BEST part of this store is the prices which are average for Hawaii, but very low for Kapalua. Alcohol costs as much here as it does in PA, the Island Breakfast is about $10 for good size breakfast, and more. We saved so much by shopping and...