Emerald Lounge — Restaurant in Mauston

Be Extremely Cautious Of This Combined Hotel, Lounge and Restaurant!!!

Now that the news of Trip Advisor removing warnings of rapes, blackouts and injuries at hotels worldwide has broken and turned into a Federal Trade Commission Investigation travelers should beware that the hideous management at this combined group of businesses have also long engaged in the practice of having Trip Advisor, Yelp and other consumer information services remove customers posts about their experiences at this location from their given consumer information services.

I know this because they did it to me in the Spring of 2016 by completely falsely accusing me of posting a personal attack against one of their employees and then having Trip Advisor, Yelp and other consumer information services repetitively send me messages that said that my post and all of my edited posts didn't meet their sites critea for posted material... God Only Knows How Many People These People Have Done This To.... So, Consumer Beware!!!

This place is presently in a very steep dive!

For years I have stopped at this location for a few drinks and a bit of conversation during my business travels and I have always found it to be a very nice, quiet, five star establishment, however, in the last eight months the food quality has been reduced to the level of a Waffle House, the mixed drink quality has gone down to that of a hard core biker bar and the attitude of the staff has blown down to that of a...

I used to love coming here. But it’s definitely not the same anymore, new owners and new manager not sure which is the problem…Because the pizza was good beer was cold and the bartenders were friendly and would have a decent conversation with you. Now the 2 bartenders they have are completely 2 different personalities and not as personable. They are either eating, watching tv, on their phones or out in the smoke room most of the time. One gets carried away with her mouth with some not so nice things to say ( I wouldn’t bring my parents here when she’s working) the other one always looks likes she’s pissed at the world and complains to anyone that will listen. Or just doesn't try and have a conversation with the customers just sits and watches tv. At least when I was there that was my observation. When I go to a bar after a long day of driving I don’t want to sit and listen to the bartender complain about her life to other customers or friends, I don’t come to hear their drama just want to relax and have a few beer's and some dinner and a decent conversation. If I go out to smoke I don’t want to stand there and listen to the bartender bitching to another customer or friend. If you enjoy all that drama and BS then this is the place for you. I guess I need to find a new town to stop at on my routes. To bad because it was a nice...

Nice little place to stop and have a drink and a very good pizza! I’ve been here a couple times in the last couple weeks. I’ve had the opportunity to meet all 3 bartenders they have and it sure is a mix of personalities. The one really needs to keep her son out of the bar, it wasn’t real relaxing listening to her argue with him or seem like she had attitude the rest of the night. They seem to spend a lot of time in the smoke room, I waited for my next beer for over 10 mins while the bartender was in the smoke room, looked like she ticked off talking to some young guy so I didn’t even bother getting another drink I just left, I don’t like sitting at a bar feeling tension. I’ll probably give them another try maybe she was just having a bad day. It really is a nice little bar. No drama or arguments going on except whatever was going on with the bartender. Most of the other people are very friendly and have some good conversations. It’s also nice they have several TVs to watch and something different...