Mauston Park Oasis Restaurant & Bakery — Restaurant in Mauston

The worst $24 you could spend on a Prime Rib dinner! Started with a very unclean booth and disgusting floor, with several other messy tables. There were 3 waitresses and only one other table of customers. It was not busy for at least the two hours prior to this either. I then got a salad that had a clearly visible rotting piece of lettuce on the very top, and it was followed up rather quickly with a cold and extremely fatty Prime Rib, canned green beans, and large stale bun. I spent the next 15 mins cutting the 1/4 meat off the fat and later took it to the in-laws to pan fry with seasoning and it was then edible. My wife's $11 tips and gravy was hot, average at best, but edible. My daughter ate her fries but did not like the taste of her chicken strips, which held a bad oil flavor. I also overheard the customer next to us tell the waitress "it's OK sweetie, it's not your fault, it just isn't edible." I was never asked how our meal was, just given a check to pay. At the counter, I waited another 15 mins while an older couple picked out desert from a large display that was filthy and looked like it hadn't been properly cleaned in the 15 years since the last time I probably ate there. Again, I wasn't asked about my meal or anything, I simply paid with a modest tip and left. The service was fast, and the waitress seemed friendly, but new and inexperienced and I don't blame her. I...

So I came into the family restaurant in Mauston, WI. I ordered the pork chop meal. It was 15.00. When I received the meal it was missing an item and the pork chop was partial raw. I asked for a salad, it was straight lettuce. No cheese, nothing but a chunk of tomato. I asked her about the salad and she stated that’s how they do their salad there. A bowl full of lettuce. That is not a salad. So that’s false advertising first hand. Then I asked her before ordering it that if everything that came with the Sunday dinner came with that meal and she said yes. When I asked her on the phone why she told me that she stated to me that she miss understood me and that it didn’t come with her. She then stated I could come back and get a full refund for the meal since the whole meal other then the potatoes was wrong or not done right. I went in the next day to get a refund and a very nice young lady stated to me that there was a note that I was to be refunded 6.00 for a 15.00 dollar meal including the 3 dollar tip. This restaurant should fire this lady or demote her because she doesn’t know how to do her job. The food was very bad. If I could give this restaurant no stars I definitely. I will make sure a lot of people in this area knows about this because...

Think twice before eating here. While traveling we wanted a family friendly resturant. The log cabin atmosphere was nice, but when sat in the booth the seat sunk in from broken springs. The smell of mold was also present. There were food stains on the back of the cloth booth and when I got up to use the bathroom, I had sat on sticky syrup from the prior customer that was now on my pant leg. Now let's talk about the waitress who tried to use gen Z humor, but came across as cocky. She had limited knowledge of the menu. After ordering what I asked for, due to my special diet and told her I couldn't eat certain items she did the exact opposite and numerous food items were wasted. When asked where my husbands side was with his burger, she said customer only gets it if they ask for it. Wait, what?? The burger was overcooked and my daughters fries were undercooked In my opinion they need to retrain this waitress, cooks and get a cleaning crew in there. Upon paying the bill we were charged extra at the register for using our debit card. I understand if a major credit card was used, but not a bank card. Never heard of this. We will never stop here again, should have...