Peter Piper Pizza — Restaurant in McAllen

The manager Ester was extremely Impolite and unfriendly during our visit for our daughter's birthday. During our visit, Ester made us feel very uncomfortable. We were there to celebrate our little girl's 8 birthday and spent around 300 bucks. We were simply attempting to partake in a great time since we love the pizza from Peter piper, and we are standard customers and love requesting the New York pizza and have used Peter piper for our child's birthday celebrations previously. We requested wings and needed them extremely fresh and when we saw they weren't cooked extra firm we inquired as to whether we could kindly have them somewhat more extra fresh to which she "Rolled her eyes" like we had requested excessively. She Gave us trouble to partake in the atmosphere and our girl's birthday. Ester made it truly challenging to appreciate 2 pitchers of beer being consumed by 5 individuals. At the point when I returned to arrange the subsequent pitcher, she felt like we were misleading her since she asserted, we had used my id yet per TABC guidelines and anyplace buying alcohol you are expected to show ID of the person who is paying for the alcohol. When I inquired about the limit on beer pitchers, Ester replied, "We can figure that out later." We are extremely aware that Peter Piper is a family-friendly establishment, and our goal was not to consume alcohol excessively but rather to have a good time celebrating our daughter's birthday with our family and friends while enjoying delicious pizza and beer. On behalf of Ester, one of her team members apologized to us and stated that ester is "just like that." A customer getting a to go order over heard our discussion to which she settled on how inconsiderate ester was being since ester was impolite to her too while she was attempting to get her request to go. We requested 2 pitchers of brew while devouring food and made it truly awkward to try and return and request an extra pitcher. The food was fantastic, and the staff was excellent. We don't know whether she was simply having a terrible day, or she loathed her shift since it was a Sunday night. We frequently encounter issues in that location. Ester's rude demeanor and lack of professionalism are bad for business. Never returning to that location. Esther's work ethic is inconsistent with Peter Piper's...

If I could give 0 stars I would. I arrived at 1:00 my party was for 1:30. I looked around for my girl’s table reservations and I didn’t have one. They told me my tables would be two tables and staff pointed them out. I waited a few minutes for them to clean before I started setting out decorations, but I started getting annoyed because staff has no sense of urgency! Half of the girls were standing around..finally at 1:15 I told them guys my party is for 1:30 I’ll just clean it, give me a rag. The girls looked annoyed and told me only one worker had the rag and pointed him out for me to go ask him. Then another lady told me ma’am he’ll get to it right now….uhhh You guys don’t have more than one rag to clean? Oookay. Then they told me we would only be getting one table since two tables are for parties of 50 or more.. my whole party of 30 had to cram in one row only. Meanwhile I looked around to the parties next door and those people were all spread out and taking up 3 rows. So why couldn’t I get one more table when we were shoulder to shoulder? hmmm. We ended up using booths for our gifts and cake and no one used the table next to us for our entire party. When we ordered pizza for our party, they seemed bothered that we didn’t have a party host. What does it matter? The host never does anything. We were treated rudely the whole time. If we went up to front counter to order or add items they would ignore us and then take party hosts in front of us. ENTIRE STAFF IS RUDE! Staff does nothing to solve simple issues and they rather give attitude than find ways to better serve you. Go to another Peter Piper! Won’t...

Unbelievable the food was good and everything was fine until I saw one of the many managers talking down to a young employee. I was not happy on the bossy and unprofessional voice she actually in front of me told him to stop what he was doing and to pick up a plate on the other side of the dining hall and then stand there watching him idk if the kid wasn't doing his work or not you dont talk to people like that nor belittling them infront of costumers that isn't right regardless if he wasn't doing anything this what wrong with manager there toxic management never changes you wonder why your employee dont stay long maybe you should change your attitude and remember when you started it's been happening more and more common now days that is sad then I hear her talk to the other coworkers like if it was an example what not to do idk if I was general manager I would be embarrassed if that what I hired do better I know people will say it's none of my business but think about it what if it was your child and they spoke like that to them my whole point do better training of your manager and choices one that ain't going to make you look bad is my point to make never again coming here I ain't going to seat here and hear this manager be...