Wendy's — Restaurant in McCook

After being yelled at and harassed by the manager, more than likely we are going to be seeking legal action against this Wendy's and the manager of it. After tonight's performance of disrespectful, unprofessional, and outright rude behavior from the manager to not only ourselves but other customers waiting, it is being carefully thought out to be so unacceptable that we're looking into having charges pressed against the manager of this location, have restraining orders put in place, and suing this location. This is completely and totally unacceptable behavior from anybody, even as simple as a child knows how to act better than this. I have never been so disgusted and so repulsed by any place or individual in my entire life. The fact that I felt the need to reach for a personal defense item as this lady approached my vehicle and was screaming and not only me and my passenger, but also the vehicle behind us, is so wrong and unacceptable, that it's truly unbelievable that this could even take place. I have been going to this restaurant at least twice a week every single week for the last 10 years, and even though I have had numerous issues of having wrong orders and cold food, I have never once complained, never once been rude to any of the staff, and have enjoyed going here thoroughly. However now at this point in time, I may possibly enter the restaurant one more time when having a restraining order put in place against the manager, or potentially when having papers served to whoever it may concern, having legal actions pressed against this business. Beyond either of those scenarios, I will never...

I was convinced by the drive-thru person to try a new ghost sandwich which obviously was hot ghost peppers burger but what was done to my burger was terrible, not mind you I driven , 30 mi to Wendy's cuz the closest one I love Wendy's but after that night I changed my my opinion on that when I was driving home and I took my first bite into my burger I had something squirt all over my chin my shirt my pants my center console my steering wheel and I was like what the heck is this well apparently they have put about I don't know 5 oz or 6 oz worth of whatever sauce they put on it which was totally disgusting cuz they had so much and ruined my clothes I thought well maybe it was an accident but no because the person that was riding with me took about her sandwich and the same thing happened Make a long story short I spend about $25 between her and I and it basically went in the garbage I was so disappointed...

We went the day before and the food was made wrong twice. Only went back once to have fixed. We ended up going last night due to an emergency room visit. Food was made correctly this visit. Thank you. I do have one thing to share, it would be nice to see driver thru window sills cleaned. It seems that every fast food restaurant seems to have a problem with them being cleaned. They tend to be dirty and greasy looking. Very unappealing. I find this with the back door trim handle. Knowing the trash is being dumped and the doors look black, and greasy is another problem. I am just bringing this to your attention. Your restaurant is not the only one I notice. As a business owner maybe pay attention to other's businesses. It seems to be a problem for...