Happy's Pizza — Restaurant in Melvindale

I've been to this location plenty of times, and tipped generously because usually they've always had great service and deserved it UNTIL my order today.. I simply ordered through their app, delivery and chose "cash" because they wouldn't accept my card. Not even 2 minutes after I placed my order, I cancelled it because I left my wallet in my other car at home. No big deal right? Wrong. I called to try and cancel the order and I was told the order was already made? Yet the order was placed a minute before & the delivery said it would take an hour?? The person on the phone proceeded to tell me it was made and nothing can be done. I simply said I don't have the cash and without letting me explain my situation I was met with being told I was a, "broke ass" and I shouldn't of placed the order if I didn't have the cash (which I do, its just not on me). I tried doing them a favor by not wasting their time and gas and was met with rude customer service. I won't be recommending nor sending my family and friends to this establishment anymore. Obviously they don't care, but it's a shame that we been ordering from them for 5 years and was met with this bad service over something so small....

My husband ordered pizza on the website and just ordered cheese pizza. He assumed that pizza sauce was built into the pizza already, normally you hit that you DONT want sauce on websites but that wasn’t the case here. So we order two cheese pizzas and one side of pizza sauce.

We get home and there is no sauce on the pies, and our cup of sauce wasn’t in either box. I called and explained the confusion and asked if they could remake one pizza with sauce. I get transferred to the manager who says they can’t remake the pizza. (It wasn’t the man manager who I normally see when I go there, this was a woman)

I get that it wasn’t their fault, but where is your customer service? We already had to drive out of the way to go back for the sauce we already paid for.

I use this location for work parties and lunches when the team wants pizza. And obviously for family dinner. Not anymore.

Do better...

Visited Savvy for the first time and i thought it was a good experience. There are a variety of items on the menu to choose from including burgers and chicken sandwiches. Two sliders come in a nice well put together box i believe you can get a third slider for a few bucks. I particularly like the onion rings here. The is a bit of a wait, i waited for about 5-7 minutes for my order so it wasn't too bad. The wait is definitely worth it because the food is very fresh and tasty. The food is a bit pricey but yoy get alot inside of the box, i think getting my food in a box was the most shocking because no other restaurant gives you anything in a box. Overall i will...