Burger King — Restaurant in Memphis

The manager on the shift was very rude pushy and had a attitude, she said she was trying to get her shift together but that gives her no right to be rude towards a paying customer. The female on the grill that made my burger did an awesome job I hate that she is caught in the middle of all of this.I am a visitor to the Memphis Tennessee area all the way from California I came to Burger King because it's my favorite place no matter what state I am in but this location at 5305 Winchester Rd was by far the worst restaurant I have ever visited, they will never get my hard-earned money nor will I ever recommend anyone to go there. They did not have any ketchup(she said) my fries was very cold- at this point I'm eating on cold-dry food. I appreciate them letting me in the lobby to make an order because I am a bus driver and my vehicle could not fit through the drive-thru. I had to ask for my receipt that also came with my change and the manager seem like she was upset because I asked for it. If stress is the main motive for if this poor customer service then maybe she need a day or two off in order to calm her spirit and get things back in perspective.

Sincerely, Mega Bus Driver. P.S. I am going to post...

Worst experience I done had at a burger king , it's always Winchester employees messing up the whole vibrations of customer service. Came to this location a few weeks back. Ordered a nugget w/ fries and chicken tender MEAL. They asked if I would pull up until my order was ready....first off it's already 3 vehicles pulled up so there's really no room so I have to park. After waiting 7 min I go inside to retrieve my order. I expect the order to be correct since I've already waited all that time. So after leaving I look in my bag and I'm missing a fry after the lady told me she put an extra one in the bag. So I have to turn around and go back , on top of all that the tenders where HARD and had more crisp than meat inside. Just a terrible experience overall and I will not be back to the...

Went to this location around 9:45 pm and they had the drive- thru blocked off with the delivery truck... So I go inside to place my order.. When I placed my order which was a original chicken sandwich they told me they didn't have the bread that it goes on and they would have to make my sandwich with whooper bread.. So as I'm standing there waiting the cook was in the lobby on his phone and the cashier said to him you know you got some orders.. He looked at her as if he didn't want to make the food.. So I told the young lady I would like to cancel my order.. Then the manager comes yelling from the back saying y'all must don't know what time it is.. I'm guessing the lobby was closing.. These people are lazy and ghetto.. I will never return to this location if it was the last...