It was my first time visiting ; we waited 15-30 minutes before waters or menus were even passed to us at our table. Just nasty looks from staff and them playing the game of "who's gonna serve them first?" Unfortunately my friend was very hyped to show me this place until we were munching on our food and found a HAIR entangled in the pho she had been eating !! i tried to overcome the rude attitude of the lady server by giving her the benefit of the doubt earlier before this incident but my friend explained that everytime she is rude even though she always tips well . But this time took the cake for my friend unfortunately. We ask the mean waiter to come over because we didn't want to cause a scene and she had an attitude when she came to the table to see the hair that we had pointed out and she took the bowl and went to the kitchen. Thankfully we had already taken a picture of the food because she took the bowl out of our eyesight to the kitchen to stir it up I guess, and when she returned, she put the bowl on another table, and she just kept waiting on other people until we flagged the one lady down who spoke english (the manager) so she comes over with the plate and asks so where's the hair ? (After the other mean lady already took it and stirred it up) I guess they thought we were stupid or something but here's the picture . Mind you we are black and I don't think they liked "US" being there based on the service and pissy attitude of the waiter . And to make matters worse, they didn't even offer another pho to go for my friend. (At that point she didn't even want it but it was just the principle of them not even offering that OR to take off the food off the ticket....)...I won't be back because that's crazy !!
Photo: You can clearly see the hair . Thank God we got a photo before rude miss Ma'am decided to take the plate away and stir it up before bringing we flagged down the English speaking manager into the situation . We are ethnic so our hair doesn't look like this. It was a long piece of hair too in the vegan pho . Gross
It was my first...
Read moreGreat experience! First day - literally!! (I left a review opening day, on Yelp, since the restaurant wasn’t showing on Google yet).
This Vietnamese restaurant just opened and they are so delicious! I wish I could’ve ordered more but we will certainly be back again and again and again. They are located near the Jerry’s sno-cones in Cordova. Very friendly staff and attentive too.
We started off with a Thai tea, which was made fresh. Their Pork and Shrimp spring rolls were also made fresh. Their peanut sauce was delicious and so unique! We couldn’t quite place what made it so different, but it was so good. Unfortunately we ate the spring rolls so quick that I forgot to snap a pic.
Their Pho comes in 2 sizes, small and large. Although the price is just $1-$2 more than other places, their quality and quantity made up for it. We had the pho Thai and Pho Thai Nam Gan; the broth was amazing! Comes with all the fixins’ and cilantro (my fav) but can be left out if requested. Their was sooo much deliciousness that we couldn’t finish it all.
Their menu has plenty to choose from both in food and beverages, and their Bahn Mi is not as pricy as other restaurants in town. We will have to try their Bahn Mi next time around!
The place was very clean and had plenty of seating. Their restroom was very nice and clean too, since I know some people are critical about a restaurant’s restroom.
It was very nice to experience the restaurant’s first day, grand opening. I really hope they thrive...
Read moreTo be honest I was very disappointed with the service I received. From the moment I walked in there was no greeting and it seemed the host was surprised to see an African-American woman walking into their establishment. I am from California and more specifically I'm from Long Beach California. And if you know the culture there you understand that the Vietnamese culture and the African-American culture crossover in a lot of different ways. We are so intertwined with each other you can't find one without the other. We go to school together we party together and most importantly we eat together. So I'm very familiar with Vietnamese food. It was taking me a little time to make my decision just because of my diet restrictions. And the hosts came over and basically condescendingly refused all of the specifics I was trying to get with my food. Which I have never experienced this dining with a culture that I have done so many times in the past. So I settled on the shrimp vegetable pho and pork spring rolls. But I couldn't get any other spice besides sriracha. Which again I was so surprised since I'm used to being able to have a choice of different spices to go in my soup. I Finally got the taste of food once I got back to work and found that it was seasonless and a little overpriced in my opinion. This whole experience was a little baffling to me and I definitely will...
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