Scooter's Coffee — Restaurant in Menasha

I hate to leave this review, because I absolutely love Scooters and am a regular, but this was my first time trying this location and probably my last.

We stopped around 7:40 pm to get some sugar free iced mochas because we had a bit of a drive to get home and wanted something with espresso. Neither of the 2 iced mochas had the syrup mixed in, just a pile on the bottom. Not the biggest of deals, but it’s super hard to mix in thick syrup when trying to drive. I was also surprised how the cup wasn’t warm on the bottom like espresso tends to make it, and how cold the cup was at the bottom even though we got light ice. After mixing the syrup to the best of our abilities, we realized after the first taste that there was no espresso in our iced mochas. Mine also didn’t have enough syrup, so it honestly tasted like if you just mix white and chocolate milk together. It was super disappointing to pay that much for 2 chocolate milks when we wanted iced mochas :(

If they had turned their espresso machines off early, I would much rather have been told that rather than ordering drinks with espresso to not get any. I’m not sure if it was done intentionally because they didn’t want to start up the espresso machines, and they didn’t think we would notice, or if it was a genuine accident, but despite the lack of espresso, it was super weird that even the syrups on the bottom weren’t...

So I just discovered Scooters coffee about 6 months ago when I moved to Wisconsin, and wow, the Hot Carmelious is soooo delicious! On Saturday I had errands to run so I googled Scooters locations near me and found this location in Menasha and I truly think that was the best drink I have ever had and the young girl working with dark hair on Saturday September 21st was outstanding! Scooters also do it first class and give fur babies a pup cup upon request, which is another reason they have won my business. I get a hot Carmelious almost every day, so I really need to find out if they have a rewards program. But thank you, Scooters, in Menasha for making the most delicious drink that brought happiness in every sip. Also, I love the stoppers...

Totally loved this place when it first opened..however with the price hikes (I get it, the economy..price of coffee etc, but we're talking quite a bit at once), inconsistency in the taste of their drinks (one day you might get a decent cup of coffee..one day, you might get lukewarm chocolate milk water)..my love has turned to quick disappointment :(. Not cool at all for what you pay..even the employees agreed that the price hike was steep. Not the friendliest bunch in town either, that seems to vary from day to day along with the consistency in flavor. I don't go out of my way to go here anymore, I can go to the gas station for $5-6 less if I want a cup of "I think it's coffee?" surprise from some rude workers that don't seem to like...