The Posh Bagel (Menlo Park) — Restaurant in Menlo Park

They messed up my partner’s order by forgetting the protein in his bagel. Rather than remaking the toasted bagel or at least warming up the protein, the lady just stuck in cold meat straight from the fridge and handed it back. I wasn’t a fan of the coffee either.

There was not a single clean table in there. It’s weird to have your dine-in customers wipe down their own table. I would also suggest having water and cups easily accessible.

I also feel like the lady at the cash register was very curt.

The only redeeming qualities were that the flavors of my bagel were good, the service was quick, and some of the employees seemed friendlier, but I’m not sure that I’d come back. I’d maybe consider takeout next time as long as they get the order right.

UPDATE: this might be totally silly but I literally felt like the cash register lady was being curt with me because of how I looked, but I brushed it off because it was only a feeling. BUT now I’m reading so many reviews of people who felt unwelcome due to their brown skin! Super gross behavior!!! Wish I didn’t tip considering...

Uh.... What just happened ??? I went into the store to order a Sandwich I asked one simple question, which was where on the menu board were the Sandwich choices (2nd time there). Just then I guess another person stormed into the store walking very fast and said something I didn't catch. All of the sudden within 5 seconds I turned around and said ok I'm ready to order and the person working there was taking the order of the person who stormed into the store. So I'm guessing they were way more important to the business than I was. Must have been the skin color contrast between the two customers. Anyway I called the store and complained about what happened but they didn't seem too apologetic or concerned. So I guess I will never go here...

We are a couple of Italian tourists and we went to the Posh Bagle in Menlo Park. I was very happy to try it but once I entered I was extremely disappointed. I state that I did not order but my husband who is a native speaker and even so the saleswoman who served us seemed to pretend not to understand and treated us very badly! a rudeness that a person who works in contact with the public should not allow himself to have. The other orders were also not the best but at least not so rude. I was a Nespresso store manager for 10 years and I would never have tolerated such behavior. I will never set foot in your shop again even if the bagle are really good, but the customer comes...