Sushi Cuisine — Restaurant in Merced

It saddens me to write this review, in fact, it is the first time I have ever took the time to post my feelings regarding my satisfaction on any goods or services I have purchased. If you are reading this and live anywhere close to Merced, California, you all know we are very limited in our dining choices, so when we find something we like, we are loyal to it. My issue isn't about food or service quality as both have been excellent since I found Sushi Cuisine almost 2 years ago. My issue is the honesty and integrity of ownership and management. On 7/6/2019, after another great meal, I received my check. I found that I was charged $12.99 for an item priced on the menu at $10.00. When I brought this to the waitresses attention, she checked with management, and said that she was sorry, but the price was $12.99 and the owner didn't update the price on the menu. She turned and walked away. I called her back asking that she adjust my already consumed purchase to the posted menu price. She said she was sorry, but she could not do anything. I signed my credit card for the purchase and included NO tip. I walked up to the counter to again ask that my purchase price be adjusted. I had 5 employees at the counter staring at me. I was again given a very polite apology and told that they could not do anything about it. I was told that the owner would be back in on Monday if I wanted to discuss. With my mouth wide open, I handed my waitress her tip in cash (not her fault) and left. I'm sad to say that I will never return. My $40.00 - $60.00 purchases every 5-6 weeks won't financially ruin them, nor do I want it to. But I would have to kick my own a$$ if I ever purchased from them again. It's not the $3.00, I can afford that. It's hard to believe that in this day and age, a business would not honor its posted price, especially when a customer makes a buying decision based on a posted price and then consumes it. I cannot return it for a refund (actually, I would be more than happy to return it to them, they just need to give me 12-15 hours) Thank you Sushi cuisine for making me take one step further away in my trust...

Update 8/25/19: I have changed my 4 star rating to 2. If I could give a 2 1/2, I would. Since my last review, I have continued to see customer service worsen. My family and friends regularly come to sushi cuisine and we love the food there. However, we have all noticed the service here isn't what it used to be when we first ate here. Not only have the workers (especially one male worker) messed up our orders, so has the owner of sushi cuisine. I ordered a to go and we were missing a few things from what we asked. We also noticed we were charged a lot more than usual. I know they have raised prices but not this much. We order the same thing everytime and come here 2-4 times a month. We have noticed the prices raise slightly but not this significant. Again it was the same male server who messes up our order who took my phone order. I don't know what is going on but I will definitely be asking for a different server, double checking the receipt/prices and not going here as frequently as before. Hopefully they will get better management and workers.

I've been going here for 5 years. It has been my go to place for sushi. However, in the past year, service here has gone down hill. I'm not sure if it's due to the somewhat new servers or management. There are two servers I don't particularly care for because they have continuously messed up my order or gave another customer my order. There also seems to be miscommunication between the server at times. Although service has been lacking lately, I love their food and a server I gotten to know over the years of going there. I absolutely love their sauces like the spicy mayo and salad dressing. If you ever order the gyoza I suggest ordering deep fried. My personal favorite is the titanic roll. I also, love...

I’ve been coming to this amazing restaurant since 2014. Staff is always very friendly, fast and attentive. There’s plenty of space to sit with friends to enjoy your food and drinks. They offer dine-in, to-go and orders via phone call. It’s located right next to Raley’s in Yosemite North Shopping Center, so there’s plenty of parking space nearby.

They offer anything from sushi rolls, nigiri sushi rolls, ramen soups, udon plates and soups, bento lunch boxes, tempura and many more delicacies and dinner plates. I particularly love their lunch bento boxes, udon soups, tempura and sushi rolls. Their Beef Udon Soup is flavorful and filling, yet very gentle in taste and on the stomach. The noodles are perfectly thick and chewy. The of strips of beef are well cooked and bite-sized. The broth has all the flavor!

My go-to order for sushi is their Caterpillar Maki, and I add crab meat on top. It’s a shrimp tempura roll topped with avocado and crab meat. This is basically a Titanic Roll with Avocado instead of Salmon and Tuna. Sometimes the avocado is not the freshest, but definitely still delicious. I love how the shrimp tempura and crab meat come together. I also ask for spicy mayo on the side. I love dipping my caterpillar maki in this delicious, smooth and...