Charleys Cheesesteaks — Restaurant in Mercedes

Its 6:40 pm, hours of operation say close at 7:00 pm. Was refused service because employee said they are closed. Yet they are making subs still and serving people. I'm very disappointed. Change your hours of operation or train your employees. I pray you make this into a coaching moment for the individuals working at this location. Unfortunately I will never dine or purchase food from this company. The sad thing is I really like your food and always looked forward to eating here when shopping at the Mercedes TX....

Working here at Charley's I learn the employees don't matter. The company screws them over every year no bonuses no raise. No motivation other than trying not to get fired. Worst place to work by far. But food...

Today was not a good visit, I was not attended to in the best way, I was attended to by an arrogant blonde woman, and I asked to speak to the manager and they said that she never comes to this store,...