I called Vincent's Pizza to place a really big order last week. I was not paying attention and for some reason, my phone dialed a Vincent's Pizza in Merchantville NJ instead of the Vincent's a few miles from where I live (in an entirely different state....).

As you would expect, when I drove to my local pizzeria, the staff had no idea what I was talking about when I came to pick-up order #43. It was then that I realized in my 30 plus years of experience ordering pizza, that they never issued order #'s for pickup - they just yell your last name.

I ran outside and double checked my phone and to my horror, I saw a New Jersey area code and realized my mistake. I was faced with two choices: One - block the number and go into hiding forever, or Two - call in, admit my failure and apologize profusely. I hesitated for a second, then decided to get into my car to place the call in case there was yelling involved.

There was no yelling. Instead, I was greeted by a kind "Hi, don't worry about it :) !!! ". Despite it being a busy 7:00 on a Saturday, the staff were kind and maintained composure. They insisted that the food would not go to waste but I insisted on having the manager call me back so I could figure out how to pay the them. Even though the order was very large, the manager and business owner insisted that I not worry. They were just happy that in 40+ years of being in business, someone actually called back to explain the mix up.

It was then I knew I at least owed them an amazing review to say the least. Situation resolved! Siri has been fired and a crisis has been averted. And probably Part 1 of a two part review, because after seeing some of the other great reviews on here, I really want to know how good forty years of experience in pizza making tastes :D

Thank you Vincent's Pizza in Merchantville NJ!