When this place first opened, it was disgusting. And by that, I mean I thought it would close within a year- service was not great, drinks were never delicious (and with the price, I want it to be decent), sometimes orders were totally wrong, and the overall experience was typically poor. Months later, it got a little better and declined again... The turnover of employees is strange, I have never seen a Biggby with as many new faces as this one, which makes me wonder why.....

If you're in a hurry, don't go here, its ALWAYS slow. The drive through is convenient but not fast. IF you use the drive through I recommend adding 20 minutes to your travel, I have sat anywhere from 5 minutes (no big deal) to 25 (big deal). The inside is usually faster, but sometimes that is slow as well. I do not feel like there is enough staff in the morning, maybe that's why its slow?

I'll be honest, I called corporate about this loacation a while ago after a string of bad experiences. I did TRY to call the location first but the phone rang and rang...The icing on the cake was watching a customer nearly throw her order at am employee, I felt for her and thought perhaps more training was needed. That said, I did eventually get in touch with a manager of this location and he assured me he would talk to the employees about customer service, mixing drinks and what it means to be a team member. Drinks got better for a while, they started to taste like what you are actually hoping for from a Biggby, but it is super inconsistent.

Today we went in for 4 ciders and all of them are gross. They aren't the usual "just right amount of sweet." Either someone isn't mixing things correctly, or they forgot to put something in it, but it's not quite right. Also, Wednesday is $3 day, we got 4 (2 24oz and 2 20oz if it matters) as I said. 4x3=12, we had a birthday drink and a bogo.... cashier took both coupons and our bill was $11 and some change.... I don't understand the cost, but I'm happy to pay it if the drink tastes better than liquid disappointment.