I waited in the drive thru for 20 minutes because the line was very long, & moving slow. When I finally got my food. One order of small fries was missing. So I parked my truck to go inside. Their was already customers waiting. I stood behind a customer waiting to order. The employees saw her standing there. She eventually walked out. I stepped up to the counter to order. The lady that gave me my food in the drive thru saw me standing there. It wasn't until I said out loud. "Yall don't see me standing here" . That's when an employee asked what did I need. I said I came through the drive thru. I am missing an order of small fries. He quickly gave me the fries. I thanked him and left. I will never in this life time visit north hills Mc Donald's again in the afternoon. I personally think they need to fire the entire staff and start over. I have never had service that poor in my 50...
   Read moreThe location at North Hills continues to be operated at the lowest of standards when it comes to the cleanliness of the restaurant and proficiency and efficiency of orders placed. The funniest and saddest was the order placed for a quarter pounder with cheese. When the sandwich was opened, there was bread, cheese and sauce, however, the main ingredient was missing. There was no meat. I didn't bother to go back to rectify this issue. I must point out that this isn't rocket science...seriously, people. It's burgers and chicken nuggets. If you can't make a quarter pounder with cheese with the hamburger included then you need to find an easier job where your neurons are not stretched to their limits. The cashiers are always friendly which is why there are two stars on...
   Read moreMy order was about $12 and I pulled up to get my food. The girl handed me someone else's order. I told her it was the wrong order. She didn't believe me and asked to see my receipt. What? I was the last one right back there at the pay window. They should remember me! It was just a second ago! She beckoned who I assume was a manager. My car idled while they stared at their screens and receipts and had conversations I couldn't hear. I wished they would look at my receipt, fill my order and figure it out later but they didnt. Excuse me, I came through the drive thru here bc I'm in a hurry. A few minutes laterI drove off hungry so the people behind me might get somewhere on time. My account was credited 3 days later. What could have been so...
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