McDonald's — Restaurant in Meridian

My family and I are traveling from California to Georgia. We stopped at this McDonald’s 10 minutes before closing. The older Hispanic gentleman on the headset saw us drive up with our trailer to the drive thru. He was hanging out my the side door. When my family and I got to the drive thru, he was very impatient and came off as rude. He didn’t tell me there was an up charge for lemonade on the kids, drink, not knowing that the lemonade was not a fountain drink. The gentleman on the head said was rushing consistently asking, “is that it is at all”.

I understand that they were about to close at 11pm. If that is the case they need to take their sign off the side of the road of highway I 20 or indicate that their open and close hours on their sign, so people don’t waste their time that are traveling. I worked in fast food before and understand that you’re ready to go home but until the clock turns11 PM your employee shouldn’t be telling vehicles that pull up at 10:55pm that they are close.

When I picked up my order at the next window, I asked the black female with braids why was there an up charge on my kids meal drinks when I just ordered lemonade. Other McDonald’s have fountain lemonade. Once again, I’m traveling with small children. I originally wanted hi-c for my children to drink, I was told it was out, and was not given any other drink options. And we’re trying to figure out why am I being up charge? I hear the manager saying hurry up and get them off my clock. This is not professional at all. If I could’ve gave this place a...

Rude manager. Incompetent staff.

I asked for a number 7, with two cheeseburgers plain. I left without checking my order to ensure the burgers were plain. I don't care for ketchup, mustard and pickles, I get indigestion from those condiments. I should have checked the order. I usually do.

One of the burgers was plain, the other was not. I come back about an hour later to get what ordered and give them the wrong burger they gave me. Then they give me a burger without cheese on it. Yes, after they give me yet another burger that was wrong I slammed the burger on the counter and said, "Cheeseburger, plain!" I finally got it, I have not eaten it, the person may have contaminated it. As I was leaving the manager confronted me and said: "I saw that! You slammed the burger down! That was Rude!" And mumbles something else ugly. I get back to my car and decided not to take that kind of confrontation from such a rude manager.

I go back in the store, the manager is sitting eating. I asked for his name, with a mouth full of food he spoke some numbers I couldn't understand. Ask again he rudely said it again, and I couldn't understand. He finally said something I understood; "I'm eating! Get out of here!"

I will be contacting McDonald's Corporate. I am tired if corporations running over the people that support them. That manager is rude. Should never treat a customer like that.period

If I could give this restaurant negative...

I usually don't leave bad reviews, but I sure wish I would have read all the poor reviews for this McDonald's. Heed my warning and skip this place! Let's start with the ordering process. Should be simple. Order the food AND PAY at the kiosk, get your number, have the food brought to you. At this McDonald's you are lucky to get your food before it's cold and rock hard. Plenty of "employees" (I use that term loosely)but not a lot going on. A lot of standing around, looking at their phones, and giving blank stares when someone asks things like "where's my food I've been waiting for for 20 minutes?" The place is filthy. Not a clean table in the place, floors were nasty, and one of our drink cups (that we finally had to go up and wait in a big line to get)had a hair in it. Disgusting! Families were sitting around waiting for food until they realized it wasn't coming out, then waiting in a long line to see why. When we did so, the girl behind the counter didn't even speak, she just pointed to the kitchen where there was a boy leaned up against the wall, on his phone while hamburger buns piled up. There was zero customer service. Just a lot of blank stares and drawing a paycheck for doing nothing. The food was lukewarm to cold. I'm sure it sits around a while, kind of like...