Sarah's Bagel Cafe Meridian — Restaurant in Meridian

We didn't do our Sunday ritual today and go to Moon's downtown. My husband and I were out running errands in Meridian so we decided to keep breakfast easy this morning and head to Sarah's bagel shop.

I have been to the downtown location and had such a good experience there. The staff there was so friendly! Unfortunately, today's visit at it's sister location was not the same.

Walking in, the joint is really bright and clean. I appreciate the huge menu boards of all their items. Everything looked so good at first glance in the display case. We hung out for a second going over everything when the employees started coming out. We weren't really greeted. No one really said hi. Finally a gentleman stood there to take our order. I got my husband's order taken care of. I still needed a minute and finally decided on my sandwich. And this is when things really started to go down hill.

We stood at the counter waiting to pay. Waiting, waiting, standing there like a couple idiots. The young gal behind the counter let some other customer cut us off and pay for some random drinks. And then we just stood there. I asked the gal if she was going to ring us up and she said no. "Go sit down and you pay when you get your food". Well, that would have been nice to know if someone would have told us that in the first place.

We finally paid for our order, got our food and a table. For brunch I grabbed a tasty turkey sammy on a croissant. My husband got a egg, ham and cheese on a croissant. We also snagged a couple smoothies. We got lemon mango and peach.

Our sandwiches were nicely made. My sandwich had fresh veggies in it, a good amount of turkey and the herb cream cheese was savory. My husband devoured his breakfast sammy. The croissant was buttery and soft. It honestly was a great sandwich.

If you're planning on selling boba in your teas, coffees and smoothies, please make sure the boba pearls are edible. It was amazing how many uncooked boba pearls were on the bottom of my smoothie. Hard, inedible pearls. How embarrassing. I didn't even order them in my smoothie but I got them. I paid for inedible boba pearls so make sure you specify if you want them or not. As gross as they were, I would recommend a hard no on the boba pearls.

The smoothies itself were good. The lemon mango was refreshing even though it was thick and hearty. The peach smoothie was really tasty as well. They are gracious with their sizes. I got medium and barely drank half. I will say their smoothies are pretty legit.

As good as the sammys were, I just can't get over the rude staff and my hard boba pearls. For me, I rate on the whole experience and I just can't go higher than a 2. Communication with your customers is so important and clearly this joint lacks it. So basic but not given here. I'll stick to the downtown location for my future Sarah's bagel visits from now on. I want to enjoy my food that's prepared by...

We went today for our first time and likely last. The gentleman who took our order was very courteous and polite. We received our two bagels and croissant from a very quiet lady. We sat down at a table to eat and then got up to leave.

When leaving, a young lady (who we had not encountered before) who had pinkish/purplish hair working the counter made a snide, rude comment to us when leaving - that we need to put the chair back. I was shocked and my husband moved the chair to the other table. I said to her that we did not move the chairs. It was bizarre and then she was telling the other coworker that we wouldn't put back the chairs. My husband said we shouldn't have to clean up after other people.

We did put back the chair and I said again to her and the other polite quiet lady - we were not the ones who moved the chair but put it back.

In the end, it is ridiculous to pay $9 and be treated like this over a chair that we didn't even move in the first place. The tone and delivery could have been said a lot nicer to us when telling us to move the chair, and we would've moved the chair still and thought nothing of it. But the command and rudeness was uncalled for, and again as we didn't move the chair around in the first place. Bizarre and definitely poor customer service. I can't see going back there.

I am used to getting paid to be yelled at and doing work. But I will not pay other people to be curt, short, and rude to me and my family and child, then have us do their clean up work as a food worker. I worked many years in food at a restaurant and fast food and again, very uncalled for behavior from...

I would like to to start off by saying that this is the first bad review I’ve ever done, not because I’ve never had bad customer service, but because I usually just go on about my life and don’t take things too serious even when customer service is horrible. To start off I went to Sarah’s bagel in meridian for the first time on Thursday with a co worker, and while we we’re waiting for our order, there was another customer complaining about their order not being made like he had asked, but I just assumed they’re was just miscommunication, but when my co worker and I went back to our truck for lunch, his order was not made like he had asked, even then I figured I’d give the restaurant the benefit of the doubt and went there later that week and had made an order for myself and my gf, but the Asian lady who was taking my order seemed frustrated because she couldn’t understand what I was wanting and I couldn’t understand her, so someone took over and took my order, and the asian lady started making the orders, but as she was making my order she was banging stuff around. When I finally got my order, I got home only to realize that she didn’t even give me the right order, so I went back to get a refund, and she denied me a refund and told me to go eat out of a trash can. I know it sounds crazy and far fetched, but that’s what happened. Never have I been treated like that, I will say though, my gf always orders from the Sarah’s bagel in Boise and we never have issues. It’s just the one...