Auntie Anne's — Restaurant in Merrimack

I came into this Auntie Anne’s with my 4-year-old to grab a quick snack, and was immediately told by an employee to wait outside the store for service. Last I checked, customers are supposed to be inside to place an order.

This same employee who kicked both me and my toddler out of the store, proceeded to argue with my wife. Completely unprofessional and uncalled for. To make matters worse, the store manager was laughing at the situation — no accountability, no respect, just total disregard for basic customer service.

I’ve decided to take my business elsewhere. I shouldn’t have to explain to my child why we’re not welcome at a pretzel shop. Auntie Anne’s, please do better — starting with hiring people who know how to treat families...

Absolutely awful experience! Terrible service, no food to sell with more than an hour left of business, and just absolutely rude in general. You should definitely fire the man and woman that are working onto that shift today. I think the worst part about it was going in there with my kids, who were excited to get something and just dealing with absolutely rude, ignorant young people. The positive aspect of it was was a good learning experience for my kids on how not to be when they grow up. Do not recommend to anyone...

0 stars to the old man with blue eyes. every other co worker is amazing. i always come here for my breaks and have to prepare myself to get my order taken by that old man. he can’t hear me and always gives me attitude when HE messes up my order. he ruins my day and makes me not want to get aunty anne’s. i have many co workers who go through the same thing as me. as much as i love aunty anne’s i don’t like going because of him. it’s not my fault you hate your...