First time ordering from this location as we just moved to the area.
Placed the order for 10:45 am for an 11: 45am delivery same day.
Food was a half hour late.
My husband had to chase the driver down the street in the pouring rain because the driver had no idea what he was doing. ( there are about 8 houses on the street and our number is VERY visible). He pulled into multiple other houses.
Called the store and the on duty manager had a nasty attitude and told me " well we got a lot of orders at 11 when we opened and the online tracker isn't accurate" well. Mine was scheduled so it sounds like a time management problem. I can absolutely understand 5, 10, heck even 15 mins late due to being busy or the rain. Sure. But not 30 past the time it was scheduled for.
She did attempt to call the driver after having to go find his number because they " don't have it readily available " and by that time my husband had tracked him down. She tells me I can have a coupon for next time since we now have our food. Which was barely warm. The driver informed us that they only had 2 drivers on. Ok, but that doesn't excuse the gps/delivery issue just the timing.
What next time? If this is your first impression- no thanks. Plenty of other businesses.
Would not recommend...
Read moreS.H.I.T. Service, order placed online, tracking shows driver less then a block away for over 10min, I go to wait by the door, 5min+ goes by and nothing so I go and the tracker shows that the driver has returned to the store and my order is not complete. I call the store and the store mangers answers the phone and I ask about my order, he says the driver forgot the dipping sauces for an other order he went to before me and returned to the store to get them and deliver them before my order. So I watch the tracker and the driver goes back to the same house (about 30sec away from mine), after some time the driver then goes back the way he came to a different address and stops. I called the store back and in the 10ish min or so he was back at the store he picked up another order and even thou he was 30sec from location he decided go go do that order before mine. I had payed and tipped well online when my order was placed so he knew he was getting a tip and delayed my order. Store manger was not helpful and was very cold and not understanding the 1st time I called, the 2nd time was a assist manager who understood how wrong this service was, but no offer of help only to remake the order and send...
Read moreUpdated. Want Cheap. Affordable food is here. What a Rip off on their Shaved Steak and cheese sub sandwich. Supposed to be( 8 oz of meat). I received no more than( 2 oz of Shaved Steak). Ripped me off No more. I'm done. I put all my pictures on here to show You. What you Really get. I'm not going for Domino's Not Worth Pay more.$$$ Get less Food. No more. Oh There Chicken Caesar Salad.( Pre-Packaged.) That picture should be 8 oz of Shaved Steak on their Sub Sandwich. That's Bull crap. As soon as I got the order. I opened it up looked at the sub sandwich and took a Picture ( 2 oz ) of meat if You're lucky. I said Where's the shaved steak ? There's No meat on it. I called them put a complaint in. I will send you pictures of what I got. There's hardly No steak meat on the sub sandwich. I'm shocked I got Ripped off. Never again. They Don't measure their meat at all. Mine came with very little bit of onion green peppers cheese. Hardly any meat. No meat. Did the driver eat all the meat out of my sandwich ? Lol what the heck. ? What a rip-off don't ever order...
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