Phở Number One Restaurant — Restaurant in Mesa

We have been to this place twice now because the food and service was good the first time. It gets 2 stars because of the first visit. (January 3 or 4th) The second time Jan 13. The first time I had #4 appetizer the Pho #10 and my wife had the Pad Thai both were served promptly and very appetizing. Service and food great. The second time we ordered the same plates with #4 and # 9 ? Deep fried shrimp Vietnamese rolls, my wife was specific to say no hot spices on the Pad Thai 3 times. There seemed to be an acknowledgment from the waitress. The waitress walked by and around the cold appetizer #4 several times instead of bringing it to the table. 5 minutes later when the hot appetizer was ready she came to the table with both. My Pho came out shortly after but my wife's Pad Thai only arrived 10 minutes later. When hers came out mine was getting luke warm. Her plate definitely had some kick to it as well. As a result the experience was a 180 degree turn from the first. I seemed to also suffer some stomach issues later that evening. We will not be returning...

This place was absolutely HORRIBLE! This is the first review I have ever given and that's because this place was just that horrible. Strike one, I sat down and ordered my food. I had asked if there was anyway to make my meal spicy, the waiter looked at me, laughed and said "yeah you can put that stuff on it" and pints to the Siracha on the table. I then received the appetizer I had ordered and it was not at all what I was expecting and tasted absolutely horrible. I apologized for making the mistake of ordering that and asked the waiter to take the plate back. As I was handing him the plate he began to hand it back and says "what do you want me to do with it? Throw it away?" Eventually he took the plate with a very rude attitude and begin laughing with another waiter. Later, when I got the bill I noticed the he proceeded in charging me for the plate that he took back. I will NEVER eat at this unprofessional place again. They have no manners and HORRIBLE...

I'm not sure where that other reviewer got that the staff was rude here. I went here with my boyfriend and the food was very good and the staff friendly. We got Vietnamese style egg rolls to start off with, which I wasn't overly fond of but my boyfriend liked them. I got the pho with round steak and he got the combination salad. The salad came with these rice crisp type things and the waiter came over to explain he should eat them with the salad (like scoop up the salad with the crisps). He also mentioned to me that I should add sauce to the pho, which I replied I like mine without the sauces, but he was still very polite, attentive, and helpful. Also we both got the Vietnamese drip coffee with sweetened condensed milk (iced). It was soooo good; I think I would come back just for the coffee. Anyway, definitely...