Smoothie King — Restaurant in Miami Gardens

I've been coming to this location since they've opened and it's always a pleasure seeing everyone being so nice and always recommend their most popular smoothie. But unfortunately, the type of service that was given today was uncalled for. I placed my order and it wasn't ready so I waited patiently in the lobby. The 2 young ladies tonight, not only talked bad about my order, but loud enough so that everyone could hear. As I make my way to receive my order, one of them went to the back while leaving the other at the front by herself. When I wanted to confront her, she walked away. I asked to add almond milk and frozen yogurt and a note that said "allergen dairy/milk" as an option for the milk. I can understand the confusion, but as for me, it's more for the taste. Been to multiple places where if I don't add that note, people will just do what they want. And in this case, I witnessed these 2 ladies about to change the whole order. As the other one said "looks like someone is about to die tonight". I understand they have been stressed out all day, but a simple call to confirm my order in private would have been better instead of announcing to the public. No need to make others feel uncomfortable for what feels...

I had a really disappointing experience at Smoothie King tonight. I arrived at 9:45 PM, ready to grab a smoothie, only to find the door locked. When the employee finally came to the door, she informed me that they were closed. I asked her if their closing time had changed, as both the website and the front door said they closed at 10:00 PM. She seemed frustrated but reluctantly let me in when she saw I wasn't leaving.

Once inside, the atmosphere was far from welcoming. The place was cluttered with cleaning chemicals and the employee appeared visibly upset. To top it off, she was wearing headphones, which made the interaction feel even more impersonal. When I left, I politely said thank you, but she didn't even acknowledge it with a "you're welcome."

Now, standing outside at 9:52 PM, I'm writing this review while another customer attempts to enter, only to be told they're closed too. It's truly frustrating to encounter such poor service and inconsistency regarding store hours. Overall, I had a really terrible experience tonight, and I hope they can improve their customer service...

I recently visited Smoothie King and had an outstanding experience. The customer service provided by Janiya and Sarah was truly exceptional. They went above and beyond to ensure I had a great visit. They recommended an energy boost drink that was exactly what I needed; it provided me with the perfect pick-me-up. Additionally, their suggestion of trying the delicious acai bowl was spot on—it was a delightful combination of flavors and textures.

I highly recommend Smoothie King to anyone seeking a fantastic smoothie experience. The staff's attention to detail and their genuine passion for customer satisfaction make it clear that they truly care about their patrons. With Janiya and Sarah's expert recommendations, I felt like I was in good hands throughout my visit.

I wouldn't consider going anywhere else for my smoothie fix. Smoothie King has won me over with their top-notch customer service and fantastic menu options. Give it a try and you won't be...