Chipotle Mexican Grill — Restaurant in Miami

Yesterday, I went to this location. The male employee used a ripped tortilla; I wished that he had asked me if I wanted the ripped tortilla or not. The female employee got mad that I asked for a new tortilla on my burrito, and I wanted her to pour the food on the new tortilla. The tortilla chips were terrible. I asked the lady for fajitas, but she told me there weren't any. She should've asked someone for fajitas. The lady wrapped my tortilla so badly, and the burrito was hard to eat because of the two tortillas. The customer service wasn't great, and I might not come to this...

The lady at the drive-thru couldn’t find my order and then said it had already been picked up. She asked me to park and wait, so I waited for 15 minutes in the parking lot, but no one showed up. I went back to ask about the status of my order, and she ignored me. Fortunately, a gentleman came to help and prepared my order. Apparently, they had given it to the wrong person, but the lady neither apologized nor took responsibility and just...

I went today and someone stole my order !! And I asked this guy to remake it ! His name is Jonathan and he just was sooo happy to remake it ! What a wonderful service ! We really in need to employees like him . Thanks Jonathan...