On August 28th, 2025 in the evening I ordered from Taco Bell at that location. The door dasher stole my kids' food and drink. I called the store to ask if they could resend me the food that was stolen from me. The door dasher the lady told me NO. I called DoorDash and reported the issue and they tried calling Taco Bell to ask if they would resend the food so my kids could eat it. The DoorDash customer service representative said that the lady at Taco Bell said no they will not resend my kids' food. I called the Taco Bell and I spoke. To the lady and she said is nothing she could do. I said but I never received my kids' food. Then another Taco Bell worker said in the background Oh that DoorDash worker we gave her food to always steals the customers' food. I said then why have someone like that do DoorDash for your company? Why not report that they are stealing customers' food? I recommend not ordering food from this Taco Bell. I will be calling Customer Service on August 29th, 2025 asking for my money back. They took my money and didn't give me my kids' food. The workers in the evening are very nasty and not helpful at all. I also emailed customer service. If I could I would put zero stars. Don't...
Read moreThey were stingy with their portioning with food. Their crunch wrap was dry and distasteful. I never left the window when I took a bit of the wrap. I told the woman at the window that the wrap had hardly anything in it besides lettuce and she went to the manager to let them know. He told her to ask if I would like something else and I simply said no. So I told her I wanted a refund, cuz as we all know we don't send food back to be remade(we can pretty much get a general sense of why can we!). I heard them bickering about how they shouldn't give me a refund etc... Then the manager finally came to the window and he ask if I had eaten the food first then complain. Like sir first of all I didn't even leave to begin with, secondly after taking 2 bites I gave the food back. Anyway should they be even asking you that. The food was unsatisfying that's all you need to know. Well I got my refund back after an extra 5 minutes of the swiping my card again and signing etc. I work a lot at night and sometimes I get hungry and I want something quick to eat I stop to whatever Taco Bell I see, but this is the first one that I've had to complain about a dry wrap with almost no...
Read moreI honestly think I might have just found the WORSE Taco Bell in all 50 states... I take that back. Having been outside of the U.S. to enough countries, this one ( 630 NE 79th St. Miami, 33138) is the worst in the WORLD! I immediately noticed the different levels of customer service that is dependent upon ones skin color. This is sort of awkward, being that the cast of employees here are all of a darker skintone. I placed my order, which came with a Medium soda - I was given a small. When I asked one of the associates for my drink-cup, she rudely pointed towards the order taker. Forgive me if I am wrong but unless you're just parading around in a Taco Bell uniform and pretending to work there, I assure you that the 9.75 per hour that your FULL CAPS NAME is authorized to receive isnt that much of a stretch over everyone else's 9.50 per. My food was COLD. The soda machine LITERALLY fired off my beverage at a speed similar to that of a pressure washer! And to top things off, the employees act as if I forced them to work here. BEWARE!!!!! DO NOT EAT HERE! THE HATIAN WOMEN HATE BLACK PEOPLE, AND ARE BEYOND RUDE! MAKE YOUR RUN TO A...
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