Vicky Bakery East Flagler — Restaurant in Miami

Absolutely horrible service and food. This bakery does not know the basics of their own menu. Recently ordered a cake of nata for a birthday party. Ordering the cake with nata instead of merengue is an upgrade, so we paid a few bucks extra for it, but hey, it's what grandma wanted. While picking up our order, we shared our concerns as the cake did not look like nata, but they're suggestion was to cut the cake... clearly not a good suggestion (no brain.) We obviously did not cut the cake. Later on at the party, we were extremely disappointed when it wasn't nata. When we called to let the owners know the following day (as the lady who served us suggested) their response was that it was nata, which only proves that they have no idea what they sell or make. My sister is a pastry chef and she has confirmed that the horrible merengue cake we were given was not nata. It's not about the extra money we paid for it, but for the horrible service provided by the owner herself, Julie. Google should work on have a 0...

This is the worst service that I ever had. Never in my life have I ever seen an employee with an inane and churlish services. Here what happen. I was picking up an order from Uber eats for delivery. And the employees told me in Spanish, “the name of the person.” I told her it’s “Lourdes,” and then she ask me, what is her I.D. Code? I gave her the code. And afterward she asked me, “what was her order?” The employee thinks that I was the one who prepared the order. so I told her, “why do need to know the order?” In Spanish. She replied, “to verify that person” with an historical tone. Never in my life as an Uber drivers a restaurant ever tells me what was the orders? I don’t know if these employees are newbees or playing hard to gets. Or perhaps they never use an Uber eats apps. The managers need to train them betters communication, teach them...

I ordered my friends Bachelorette Cake from this location. I thought since a was across the street to my house and new that it would be easier. I have to say it was amazing! All 15 girls loved it! I was sticking to a budget and the girls from the bakery really helped me out. They ALL knew which one was my cake lol the service was outstanding! The cake was originally fondant but to save some money the girls suggested icing and to be honest you couldn't tell the difference They did such an amazing job! Also the filling had me worried for a minute or two just because I had picked the house custard but I was wrong; I was simply AMAZING! I had picked the smallest cake to feed 25 people but in reality it fed over 75!

Over all I couldn't be happier with my experience and I so glad I picked...