99 Restaurants — Restaurant in Middleton

Terrible service… terrible food. Sat at the bar and was ignored by bartender Paul. Place was empty and we waited forever. A one point Paul dug through a garbage can with his bare hands looking for something another guest knocked off the bar. Never washed his hands following. Hand us our silverware holding the tine end…DISGUSTING! Order smothered steak tips and balsamic chicken with a couple of dinner salads. Salads were bland and lettuce old. Lots of croutons though. Steak tips were inedible. Portions have been greatly reduced as well. I ate some of corn and did t touch the mushy broccoli. Balsamic chicken was ok. Baked potato was the highlight. Paul NEVER checked back with us, didn’t ask how the meal was when he cleared my almost full plate…. He could have cared less. He was awfully friendly when it came time to give us the bill! We are local, live nearby… and will NEVER go back. We hd a couple of club sodas. The bill was $62.00. I left a $10 tip because of the ridiculous tip culture we live in. Message to the 99 and Paul… DO BETTER! I should also mention that there was a female bartender on who could t be bothered. Spent her time chatting it up with a couple in the corner. There wasn’t an employee I. The place that made...

Two Visits , one worse than that other...... Thursday night I went with my son for dinner . The waitress was not very good at all , I expect better service from a waitress. For example , refill drinks without asking, bring extra napkins . The worst was waiting 15 minutes to get my check and take out containers. I had to ask hostess for check and containers. Our waitress was talking to the manager for 15 minutes while not helping her tables. Absolutely not acceptable.

Friday ......go for lunch ....well attempted to get lunch. Got sat at a table , got menus waited 15 minutes and nobody came to even say hello or take a drink order. Meanwhile manager walks right by , white male in yellow shirt doesn't ask if we need help. Another manager , black male in blue shirt is once again yapping with wait staff . Waitress walked by didn't ask if we need help. Another two waitresses talking in front of liquor cabinet. Another waitress cleaning table behind us and we sat like two idiots. We ended up leaving and won't be back , if you keep this up just close down.

Lastly, the design of this 99 is very bad orientated , very loud , and not as good as setups in Danvers...

By far the worst experience I’ve had with the 99, the service wasn’t an issue. But the food came out terrible. One dish with rubbery chicken (balsamic chicken) one with almost no fish. (Seafood trio )The Meals were replaced with a slightly less rubbery chicken and and the other they spread the fish out but was completely missing the scallops all together . The replacements were delivered by Frank the manager with 0 apology or acknowledgement not even a word . This location was up to par when opened but after this experience we will not return. Frank should be ashamed and be replaced with someone with some professionalism or this location with not...