Burger King — Restaurant in Midland

It was 745pm and the dining area was cleaned up and the bar stools turned inward on the tables as to not have people sit on that area. My children had looked forward to playing and eating there for dinner. The staff looked up from registered as if bothered that we there since there was only one other customer in there. My husband ordered while children walked to the play area and the staff were quick to say “play area Is closed”. Clearly they were trying to keep areas closed off so they wouldn’t have to clean. The staff was rude and not welcoming. We decided to leave as our kids really wanted to play .It was disappointing that they would close the play area they didn’t even offer a reason on why it was closed. I now know why this location is slow for dinner… Laziness...

After ordering 2 burgers plus a combo meal for 23 bucks and waiting over 20 minutes in line for my food i asked for 2 dipping sauce for each burger. Girl at window walked away and a couple more minutes came back with 2. I said i asked for 6, 2 for each burger. She said that cost extra... i asked after almost 25 bucks and now waiting 25 minutes for food you want to charge me for 4 sauces? I dont feel that is fair. Was told she didn't care what i thought and if i wanted them i had to pay. Advised her wouldn't be returning because of this issue. Again was told i dont care. So be it. BK really dont give AS about the customers only the money. But will get no more from me. I will spend it where i am...

I went to the store the manager was rude threatened to call the cops on me and she didn't want to give me my money back since I used a debit card when I paid cash she didn't give me my money back and told me never come back to Burger King again unless she gets a restraining order I can come back I don't know who she thinks she is she needs to learn customer service and how not to be rude customers always right all I asked for was a refill I could have went inside and got it she said well if you go inside and get a refill I'm calling the cops I just recommend for everybody to be cautious when you go to this Burger King thank you have a blessed day praise God...