Domino's Pizza — Restaurant in Millville

I usually love Dominos but this experience was awful. I ordered 2 pizzas, chicken wings and the cheddar bacon tots. The first pizza did not have the correct toppings, the pepperoni tasted spoiled like it had sat out unrefrigerated and the bottom of the pizza was burnt. The tots were really burnt and dry and the wings had the opposite problem as they were undercooked and bright pink inside. I attempted to call the store to complain but the automated system would pick up and play the advertisements until the system would finally hang up because nobody was answering. I did this for 30 minutes until I finally was able to get someone. He got the manager for me whose response was they were too busy to answer the phone so they haven’t been doing that for the last 2 hours. He did not apologize for the experience or have any customer service skills what so ever. His justification was just that they were too busy to pay attention to the quality of the items they were making. At this point I just wanted my money back. He had already told me they were too busy to prepare food correctly or to Even answer the phone, so I did not want anything else to eat from this establishment. I am just hoping the spoiled piece of pepperoni doesn’t give me food poisoning. Sorry but their staffing issues are not an excuse for poor quality and a lack of customer service. They also need to reconsider the customer service skills of their managers. Only positive of the whole experience was the delivery guy was friendly.

Edit: In order to refund my money they sent a driver to pick up the disaster they delivered to me that they called food. I happily gave it back to them because we weren’t going to eat it. The poor driver looked so uncomfortable I felt bad for him. I can’t believe they put their drivers in that position. My kids are now happily...

In my opinion the pizza is over priced, the staff in Millville New Jersey is not helpful in any way! Last week after seeing a commercial on tv we decided to order the new gluten-free pizza. I was told it was $17.99. For small ! We didn’t order it. Today I called local manager in haddonfield office. He made things right by giving me a free pizza. I was looking forward to it for dinner. When my husband brought it home it was burned. The entire bottom was burned and the edges were black! I have pictures I wish I could post. When I called the Millville store the manager made excuses not helpful at all! My husband got a medium take out and was charged over $13.00. When we ordered it we were never told about a special for large for$7.99. According to the manager she said they are not allowed to offer specials over the phone. We will never have dominos again! Little Caesar’s...

Couldnt find the pick up time option or order comment section to specify pickup time of order so husband called and let them know. They did not honor our request and we are now serving cold pizza to 20 guests bc pizza will sit for over an hour before anyone is available to eat it. These 20 guests are adults from this area. Manager did not care that we had called ahead and said there is an option online to specify pickup times. Upon review of the website after manager said there was an option..the option is BELOW checkout? Why didnt an employee tell us when we called that there was an online option? This should be one of the first options when placing your order. We were new customers. We will NOT be returning unless Dominos makes this right. Upon pickup there was no apology. They did not even help my husband with the door or bag our sauces. We...