Quality Inn & Suites Millville — Hotel in Millville

Let's start with staying at this awful hotel ruined my entire trip and I had to leave early because they haven't refunded my money AT ALL!!! I'm owed back $1100.00 plus medical costs and the manager doesn't come in or return messages!!! Judy was supposed to credit me today for leaving early, instead she took MORE money out of my account!!! The incompetence of the staff is astounding!! Christine is nasty and should never be a face in customer service with her mouth. Night one, my toddler and I get bit by BEDBUGS!!!!!!!!!! I'm severely allergic and needed MEDICAL attention and medication as did she! I requested money back to move to another hotel and christine screamed at me telling me the manager wasn't in and they have to first check for bugs but proceeded to tell me the guests before me had the same problem in the same room!!!!!!! Obviously wasn't exterminated and even after moving my room no one EVER exterminated so expect bedbugs!!!! I had anxiety the whole time trying to sleep even after being moved and they have taken more money because they don't know how to credit a debit card!!! This is fraud and they're violating contracts with Visa!!!! I asked for the commercial insurance to file a medical claim and have had no response!! I had serious welts and pain after these bites because i'm so allergic!! i'm owed a lot of money, insurance information and an apology!!! I had to spend more just to check out early today to get out of that dump!! Wear socks because the floors are absolutely disgusting and turned our socks black !! Don't waste your money they scam you, don't do the right thing, and better contact me in 24 hours or the health department will know as well. If you want filth, watching the cops there constantly until 2am, anxiety and to be robbed it's your place!! Roger needs to do right by my kids and I!! Messaged him on social media and he ignored us there too!!! FRAUD!!!!! Give me back my $!!!! Get someone there to exterminate! I have medical proof I was bitten up by bedbugs and your own employee eve saw it! Eve also refunded money on the wrong card!??!!! Impossible to get credit on my...

I've been a long time customer of this particular Quality Inn, as I race cars and frequently visit the nearby New Jersey Motorsports Park. I know what this hotel was when I booked it, and I don't have unreasonable expectations as to it being The Ritz. However after this latest visit I will not be returning.||||When I got into bed the first night of my stay, I found a sock between the sheets. Needless to say, it was not mine. I recognize two possible explanations.... 1) the sock ended up in the laundry, and through static cling it stuck to the sheets and the housekeeping staff didn't notice it while making the bed, or 2) (and much more likely) the sheets were never changed from the previous guests, and instead they just made the bed to give the appearance that it was cleaned. I also felt a few grains of dirt or sand in the bed, which furthers my belief that the sheets weren't changed..... A frightening prospect while the pandemic still lingers.||||The next morning I went to the front desk and informed them of what happened. The woman behind the desk made a note of it, and told me that they would come in during the day and change all the sheets in the room for me. 14 hours later I returned to the room and not only were the sheets not changed and the bed not made, but the damn sock was still sitting on the floor where I threw it after its discovery the night before.||||I don't ask for a lot from a hotel when I go to a race track. I basically just need a shower and a place to rest my head.... However the room being clean is a must, and Quality Inn failed me spectacularly in that regard. I thought about demanding a refund for my stay, but at the end of the day I'm just going to find...

Got to this place at 11pm and the guy at the desk was rude and ignorant with my wife then we get into the room and there's bugs flying around all over then a huge bug I don't know what it was then the shower I went to shower and dirt and dark brown water came out then 30seconds later cleared up then as we're getting the room we reserved it online then we get there and they say there's a $100 deposit I have to pay also and that was NEVER mentioned online then as we're leaving the lady at the desk name was KRISTINA with light colored eyes she was at the desk and as Iam asking her questions she's ignoring me and then gets on her little radio to talk in Spanish to some1 then tells me we have to wait for the maid to clear the room but I had already went and had the maid check my room and she cleared it and the KRISTINA lady didn't like that at all she started getting cocky with me saying the rooms clear have a nice day Iam like so what's up with my deposit she tells me it'll be there in 10days then tells me IF I get my deposit to just keep an eye out then I walking out and she mumbled something so I turn around n asked what her name was and let her know I will be writing this on google so every1 can see y'all's scam and dirty place they made me pay $180 for a room I reserved online for $71 BAD STAFF,DIRTY BROKE ROOMS BEDS HARD AS HELL WATER WASNT HOT BREAKFAST WAS IN SOME1S ROOM AND TRASH ALL OVER THE GROUND VERY LAZY AND UNRELIABLE PLACE TO STAY AND HORRIBLE STAFF NONE SPEAK ENGLISH GOOD AT ALL.......If you go there and have this Kristina chick working you'll get attitude and bad service I WOULD NOTTTTTT RECOMMEND THIS PLACE TO...