My husband and I ordered for the first time tonight not fully knowing what to expect. There were so many delicious sounding options and we decided on 2 very different entrees. The Raging Cajun and Pollo Parma. On pick up the restaurant was very clean open and inviting with plenty of dining space! It was lovely and smelled wonderful. I enquired about the brownies and the owner informed me they’d been burned on the bottom and offered as many as we’d like free of charge which we happily took her up on.
Getting home the potatoes smelled wonderful and were nice and hot! They were DELICIOUS!! Both of us were extremely happy with our orders and surprised at just how good they were. They dice the insides of the potatoes and add it throughout whatever toppings you order. It was absolutely fantastic and really hit the spot. Even the brownies, which only one was slightly burned on the bottom, were so tasty and really rounded out a very comforting dinner. The portions were more than generous. If we had to nitpick the find anything we didn’t like, it would be that the potato skins were just slightly too crispy and made it difficult to cut, but they added a wonderful crispy bite throughout the meal!
We will absolutely be coming back and trying all the options available and definitely buying some...
Read moreWaitress was friendly, but not knowledgeable.
She offered me the $14 luncheon special, (but did not mention the fact only one specific type of dessert and drink come with that luncheon special).
Then she charged me EVERYTHING a la carte so that I ended up paying $23 for my lunch. By the way, I did not find out about the discrepancy until I had seen the recipt for my bill on my email . That's because they ran out of paper receipts, but said she'd post it to my email address)
I probably would have not minded the up charge so much had they informed me beforehand.
Only after I complained about the bill did she inform me of the extra charges.
I got the garlicy shrimp. Not enough garlic on it, but it was ok.
Also VERY IMPORTANT --+
When I asked for black pepper, their manager REFUSED to give it to me (she said her cooks already seasoned my meal enough beforehand).
I thought that rude AND VERY UNPROFESSIONAL.
Management is being pennywise and dollar foolish
Because this experience was so off putting, I don't want to recommend this establishment...
Read moreI called in as soon as my husband placed order literally as soon as he hung up, to inform I was allergic to bacon, since there isn't an option to make a custom potatoe. Owner was rude and told me she didn't know what going on on our end ,specifically used my husband's name and I should've called way in advanced. Shouldn't it take more than a minute to cook food? Poor customer service. We've ordered there before, but never again. There is nothing stating about allergens or options to take anything out to customize. I called before they made my order my order. I'm sure it takes more than 30 seconds to make. That is the amount of time Mt husband was off the phone and I was calling from my xell. Guess it's premade. God bless the people that have food allergies. Again, food is delicious but owner was very rude and non empathetic. It says on the bottom to call the store directly with special instructions, which is what I did as soon as we finished...
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