Pizza Hut — Restaurant in Milton

It makes me sad reading the reviews they have had recently. It's a good business, food is almost always hot, 9/10 the orders right (I order so much at least a few orders are bound to get messed up, no biggie). But last night, an employee ring my doorbell once, my dogs did not bark, I did not hear the doorbell and neither did my roommate so I suppose the doorbell is out. The employee did not attempt to knock, after watching the cameras he didn't even attempt to ring the doorbell again. He rang it once waited a minute and set my food on a rocking chair, plenty out of sight from stepping outside. So, I was under the impression my food had not been delivered, and I call Pizza Hut. He says it showed the order was delivered so I walked around my front porch and found my food on the rocking chair. I personally don't assume a rocking chair is the best place to set food closed by cardboard boxes, so I find it, marinara sauce is all over the ground, my pizza fell to the ground as well. I take the food inside while I'm on the phone with the employee, at this point it's been sitting outside for 30 minutes, some of it on the ground. So, after sitting outside for so long now there's bugs coming out of the box when I'm opening it. The only thing that made it was mozzarella sticks cause it's in a tightly sealed plastic container. The kid on the phone was nice especially for how annoying I was, he spoke with the manager on duty. The manager informed the employee he could credit me $8.. $8 doesn't replace food that fell to the ground and one ring of a faulty doorbell as well. I really like this specific Pizza Hut. I've had hand written notes saying "enjoy!" followed by great pizza, very helpful employees, pizzas always fresh, but it seems in the past month someone or something is causing the place to...

I’m making this post because I’m just really disappointed how the service has went down at this location in the past year. Below are the things I experienced when I went in.

1. was not greeted, the employee saw me walk in and she was standing at the counter putting boxes together and talk to her male coworker about what he was going to do for the upcoming weekend. 3-4 mins past by and she finally came to me and asked “name?”. No “hey how are you?” Not even a simple “hello”.
2. there was another female in the back that first was talking about another customer and about how he complained on the phone about the price and how when he got there he was going to speak to a manager. She went on and on talking crap about this manager while there were 3 customers in the small waiting area.
3. that same female hit her hand or did something to it (I couldn’t see but I heard her). Yelled “gah damnit” knowing there were customers in the lobby.
4. I ended up cancelling the order I had with them because I honestly was disappointed and just didn’t want to wait anymore. Do better PIZZA HUT! Yall have...

knots dried up. called the milton location on dogwood to give them a chance to fix the issue and it only got worse from there. lady answered " pizza hut hold please " 5 minutes later she came back and I told her the issue I had and she asked if I want credit or remake I said credit would be fine. she puts me back on hold without saying anything. another lady picks up the line 5 minutes later and says " this is heather can I help" I Tell her I've been helped already and she talks back with a rude tone I'm the manager shes passed the call over. so I had to explain everything all over again. but now this time shes second guessing my issues saying thats wierd i made the garlic knots myself today. that's wierd the pizza was on time. then she says I'll give you a credit of 20$ under your phone number and I said ok that will be fine. and she hangs up. I felt like she was bothered by me calling and having a issue. and she...