Knowledgeable Hookah User Review: I am giving this a 5/5 because the service was excellent and everyone was courteous and polite. Only CONs for me were of the actual Hookah setups. More information about that below.
Food: Pepperoni pizza was excellent. Big portion (whole pie) and tasted REALLY good.
Service: I didn't catch his name but the guy working the register was pretty hospitable and knowledgeable. We chatted about Hookah and different setups and tobacco brands. He had good recommendations for flavors and steered me clear of the beginner stuff.
Atmosphere: Although the little separated "booth" rooms were awesome, there are no walls dividing them and everyone gets their own TV that can play YouTube and Pandora. This forced me to listen to multiple different songs playing at the same time. Would have preferred the staff to control the music for everyone.
My only complaints are of the Hookah setups themselves and I won't knock them any stars for this as I am sure most of their customers won't know any of this.
Things That Could be Improved:
Hookahs: KM hookahs are great and I liked the Tri-metal I was given to use. I was hoping for some Modern-style choices but not expecting it at a lounge.
Bowls: Traditional Egyptian bowls were used. I would have preferred a phunnel bowl (such as the Hookah John Harmony or an Alpaca Apache.)
Coals: They serve quick lights by default but up-charge for Natural coconut coals. I wasn't sure what brand they were but they seemed to work really well and lasted around 45 mins (which isn't a problem because they replace them when needed). Considering the cost of the hookah (15 bucks for single flavor), I will definitely pay the 4 dollars to not inhale the chemicals that come on QLs.
Shisha Tobacco: They have mainly Haze and I have seen Al Fakher (and possibly Fumari) on their menu. I would have really liked a wider selection of different blonde leaf brands, Ugly for example (made down the road in Chicago), or even some dark leaf tobaccos. The flavor profiles there are leaps and bounds ahead of Haze. I found the flavor in haze isn't too strong and wears off after a while and even while the flavor is there, I tasted the underlying tobacco more.
Hoses: Hoses used are traditional hoses. This means they have a metal coil in them that will rust and corrode over time and I didn't want to inhale any of that. I highly recommend this lounge upgrade to the HookahJohn Narbish hose (if you still want the traditional Egyptian style) that is completely washable. Being a hookah nerd, I brought my own Aluminum D-Hose and am thankful that I was...
Read moreThe lounge setting and mood was good with flat screen tv and great songs. I wouldn’t advise anybody who would save their hard earned money here for couple of reasons. They are too expensive for their hookah 15 dollar minimum.they charged me 28 dollars I don’t know why they still charge for coals separate. They force people to buy drinks...if you don’t buy their drink no hookah for you. Perhaps they can give free water to cater this problem but it’s my first time seeing this. The customer service is terrible..I was served by kids who knew little about customer satisfaction. I waited for almost 45 min for them to change coals They charge upfront hence they don’t get any way of giving tips if they deserve it. I wanted to play pool and one of the kids told me it’s 6 dollars too much for a pool table They have specials for only ladies so the place is a gender sensitive and discriminatory hookah no any kind of special deals for you if you are a man!!!
Watch out for this hookah...
Read moreJust moved to Milwaukee about a month ago and this was the first hookah bar my boyfriend and I decided to go to and the initial time spent there was fine but a gentleman came in shortly after and we could hear him ranting. This guy dropped the N bomb several times during his rant to an employee working there. The first one my boyfriend caught and asked me if he really said the N word and I didn’t think he did until later on in his rant, I heard him refer to a couple of people as “Nggers”. And he said “nggers” multiple times. My main disappointment is with the employee for allowing him to even talk like that knowing I was in there. My boyfriend and I were the only two people in there. Had the employee interrupted him and let him know that either he shouldn’t be saying that or just warning him that there were other people in that business, we probably would have stayed and returned. No such language should be used in any establishment at all. I felt completely uncomfortable and...
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