Checkers — Restaurant in Milwaukee

Checkers use to be so good growing up but now I am lost! The fries are the bomb! The burgers are horrible. They must not be using real beef, because the burger taste absolutely disgusting. It doesn't taste like real beef and it has a real bad after taste. Their spicy chicken sandwich taste good, even though it is not hand breaded. Their shakes are good but taste better when you first get it. If it sits, it gets flat tasting and all you taste is the syrup they use to make it with. Mozzarella sticks are good. Overall they need to do better. Also the management needs to make sure that staff has hair nets on or at least their hair tied back. Please do not play in or touch your hair when you are making people food. These people that work in the food service business is nasty. It is not alot to ask from people that work in the food business to wash their hands before making people food. Oh and make sure to change your gloves frequently. Please do not have the gloves on for 8 hours. Last but not least, if you are working the cash register, you need to wash or sanitize your hands before you go to make or help package people food orders. Handling dirty money and touch...

I called Checkers & Rally's about 4 to 5 times today just to cancel an order I made by mistake. I first called the store that I ordered for pick-up and they told me that they cannot cancel the order thus I have to call Doordash to cancel the order. I told them that I didn't order through Doordash platform. I went to Checkers' & Rally's website to order the Combo. I did a little research and found corporate's number and called them. I talked to 1 of the representative. He told me to give him the order number. I gave him the order number (Your receipt Order #e8164907). The representative told me that the order number suppose to have 16 digits, but this is what I got from Checker's & Rally's (Your receipt Order #e8164907). He then transfered me to Doordash. Doordash has no order with that order number. I hung up and called corporate again. The same representative answered and told me that he cannot refund me because I simply wanted to order something else.

I still did not get my refund. I didn't even bother to go get the foods. I want my...

In the drive thru: After we paid and waited for our food, the drive thru cashier told me to drive forward and come back. I thought she meant to park and wait for our order. The other employees in the parking lot told me to come back around. We looped back into the drive thru. After waiting a couple minutes again, the cashier asked me to drive forward and back up. I asked why. She said it's to reset the clock. There were 5 people working I could see in the front of the restaurant. I told the cashier I haven't gotten my food yet. I didn't move my car. Backing into a narrow drive thru lane could cause damage to my car. She was not happy. When our food came we said thank you. She rolled her eyes and wouldn't speak. I'm not conspiring to falsify numbers. They could move faster and not play around. I'm not moving my car twice to fix numbers. I get it, they're teens. But the fact they asked the customers to reset the clock shows this is a long...