This restaurant was the worst dining experience that I've had in Wisconsin in two weeks on my business trip, very unpleasant. In a party of 3 we only got two placement setups. The waitress wasn't very attentive as my glass of water was empty more than it was full with. I did get a refill but I had to ask for it.
I ordered a steak and baked potato and wasn't asked how I wanted my steak prepared. When I asked about it, I was told that it was done already and it's medium to well. The steak was fine but my point was I wasn't given a choice. Then I wasn't given a steak knife nor condiments for my baked potato which was very dry.
Then I looked at the ketchup bottle provided to my wife and it was just filthy so filthy that she had to open it with a napkin. In hindsight we should have left when the waitress Amanda didn't come right back to see if we were ready to order like a well run restaurant waitress would have.
I never leave reviews for these kinds of things because I usually settle my business with managers. I try to offer my experience in a constructive fashion that allows the establishment to examine my complaints. This was the first time that I had ever asked for a manager and couldn't get one. Amanda said that she had been searching for one for 10 minutes and couldn't find him.
I explained to her everything that I just wrote here and told her that since she can't find the manager I will have to take my experience elsewhere so that's why I am leaving this here. Poor...
Read moreHorrible service. Went for Friday fish fry and would have to say the fish was just OK... Definitely nothing to write home about. Felt like we were a "bother" to ask for a drink refill. It seemed as if there were enough waitresses where each occupied table could probably have their own. Unfortunately it was as if they would much rather stand around whispering to each other whilst leering at customers than even try to provide decent service. The older lady that was helping our table was downright rude when my husband asked for a to go container, like she wanted everyone there to hear we could not have one and its the management's policy. I understand why a policy like that may be in place for people who might abuse an "all you can eat" deal..however, the entire meal was not "all you can eat" and we only had one piece of fish left on the table at the time. We just didn't appreciate her attempt to embarrass us for not wanting to let our leftovers go to waste. I would NEVER return to this establishment. TRUST ME WHEN I SAY THERE IS ABSOLUTELY NOTHING SPECIAL ABOUT THIS PLACE... IF ANYONE IS LOOKING FOR A GOOD FISH FRY WITH EXCELLENT SERVICE IN THE AREA I WOULD RECOMMEND THE AVIATOR SPORTS BAR AND GRILL DOWN THE ROAD AT THE BEST WESTERN....CORK N CLEAVER DOESN'T DESERVE...
Read moreThis was one of the worst dining experience I have ever had. I decided to make a reservation for my birthday because the menu looked good and was diverse enough for a large crowd. I should have known by how hard it was to try to make a simple reservation that the rest of the experience was not going to go well. We were the only table in the restaurant for about an hour and still had to ask to order food - and by the way, the menu was different than the menu we saw online. Our food took well over a half hour to get and what's more is it came out in shifts! Being polite, I waited for the rest of my family to get their food, which took an additional 15 minutes or so for our entire table to get their food. By this time there were other tables in the restaurant complaining to the manager about how long their food was taking. We had to ask for refills as well as our plates to be cleared. I wish I would have gone anywhere else for my...
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