Straight from the beginning, the experience here was sub-par. When my party was seated, we noticed some of the seats were dirty and my friend had to clean off the seat with a napkin before sitting down. The server we had was ok, however her attitude left something to be desired. Several tables around us that were seated a significant amount of time after my party was seated received their food prior to my table. While we were eating, we kept hearing shouting from the kitchen. One comment in particular, "Oh my God that is the most unsanitary thing I've ever seen," was said by the manager to a employee and it almost made me and my group completely loose our appetites. After this, we asked for our bill so we could promptly leave. We waited and waited, but it never came. We probably sat for a good 20 minutes or so until I decided something must be wrong and walked up to the front desk. I found out that our check--that we made clear was split two ways before we even ordered our meal-- was accidently added to another party's bill and the server was frantically trying to figure out how to solve this issue. We gave them the benefit of the doubt and waited for them to resolve the bill issue so we could pay and leave, however we decided at a certain point we could not wait any longer and we began telling them what was on each bill that was split. The manager had stepped in at this point, however she seemed more confused than the employee and printed me a bill that still had items from the other group's table. I told her exactly what we had ordered several times and finally was given the proper bill. At no time did anyone apologize for the inconvenience of our unusually long wait or the mistake of adding our bills together with another table's.
I used to really like Denny's and in the past would have preferred them to George Webb's, but our whole experience was a nightmare of what was suppose to be a nice New Year's day breakfast.
Please do better for your customers, Denny' s. People really like your food and the convenience of your hours, but you need to clean up your act and for heavens sakes-- do not yell things that make your customers question whether they are eating sanitary...
Read more1AM, I drove many miles in search of a delicious burger. I could feel the change coming; every full moon since that wild canine bit into me, I became a horrible beast until I could consume some delicious meat. McDonalds? Closed, at least the four I checked. Wendy's? Closed. Culver's? Closed as well! I was just about to give up all hope in mankind and retire to my home to devour my family when I saw the angelic golden glow of the Denny's icon. "Is that heaven?" I asked myself. "No," I thought, "It's better than heaven." And so I eagerly walked into the Denny's and found it to be empty, save for the people working there. "Can I order something to go?" I asked, ready to consume a delicious, juicy burger. "Of course, fine sir," the woman behind the counter replied, and handed me a menu. And so I searched for the burgers; and there I found the Macho Nacho burger, truly the greatest of all Yahweh's creations. (For the story goes, on the seventh day, God created the Macho Nacho burger.) "Can I add bacon onto this fine meal?" I asked. "Indeed, sir. Would you like to have any fries?" Fries? I hadn't thought of it. I ordered some of the seasoned fries. There was a short wait, but no longer than necessary, and then the woman brought me my meal to take home. But time was running short; I could feel the change coming on quicker. I ran to my automobile and sped home, opened the bag and box and began to eat. No burger can even compare to that which I consumed on that night. I soon found myself philosophically unable to enjoy any food, as I had already experienced the finest that could ever be made, and as I write this I am slowly falling into madness. As Nietzsche wrote, "Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze...
Read moreMy guess pancakes where burnt on bottom they did replace them, the food portions we received were enough for a child to eat not an adult,we had to order another portion of red potatoes which we paid for, the two pancakes wasn't fluffy. No one should pay to go out to eat and leave the restaurant still hungry. When paying the bill one of the servicer was complaining about another guess making a mess in their area that they were not going to clean.. right in front of me and my guess. Would I go back to this Denny's probably not until they make some improvement. There were 5 kids and at least there were 3that looked over the age of six who had no masks on when they were not eating CDC guidelines are ages 6 years and up need to wear a mask. The adult mask was covering her mouth only. Maybe she didn't know about the CDC guidelines for children, but the staff at the restaurant should have known and shared that information to her and supplied her with masks for the kids since they allowed her and the kids into the restaurant. Made me think that they wanted customers money and didn't consider the health of other customers. When we first got there and were being seated one employee was going to seat us next to table where another customer was sitting. I told her I wanted to sit at a different table then the one she was taking us to because I saw a man sitting at the table next to were she wanted to seat us and she said I could not sit at that table which was a table away from that table, she said we had to sit at every other table from people sitting at a table then I told her someone is sitting there at the next table right next to the table she wanted to seat us, so she seated us on the other side of the restaurant. I gave her a tip because the Lord told me to not because her service was good, but out of...
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