Taqueria Y Chimichangas Ashley’s Restaurant - West View, Milwaukee — Restaurant in Milwaukee

SHADY PLACE PLEASE READ: The first time I went here I was impressed but this most recent time will be the last. So before I even came I called to verify prices because I knew from our first visit the prices on the site aren’t accurate and I wanted to pay with cash. The specific things I asked about were buffet costs for adults, children, and horchata cost. I was told over the phone horchata came in 2 sizes large and small. Small was $4 each and large was $6. They also said the buffet was $14.50 for adults and she first said $8.50 for kids under 8 and then said actually $7. So I went with myself, another adult, my 7 year old, and 17 year old. We got the buffets and I ordered 2 small horchatas. When the waitress came with the drinks they were the large size. I instantly reminded her they were supposed to be small. Some other employee came over saying no worries this was the size you get with the buffet but the price would be the same as small. We finished our food and I went to pay. When he told me the amount, I paid the total hesitantly because it wasn’t adding up. After paying I didn’t get a receipt so I asked for it. I noticed on the receipt they charged 4 adult buffets. I then explained my son was 7 and we shouldn’t have been charged full price. After a conversation with some other employee he comes back and tries to tell me all kids 7 and up are full price not realizing I literally called 45 minutes earlier to get the pricing so I had enough cash from the atm. It clearly to me was them trying to get over on me. I’m not sure if it was because the waitress either messed up the horchata size(or she purposely disregarded the fact I ordered the small size trying to get the bill higher) and they tried getting the money back by charging me full price on the kids buffet, or what, but it was shady and bare minimum I was lied to directly to my face. I’d never go back just on principle. Definitely check your receipt and make sure you ask for...

order was taken shortly after we arrived but things went downhill after that .we waited for 30 minutes for our food .i wanted to ask for some sour cream and maybe some tomatoes but watress didn’t check back w us . after we received the bill (which took another 30 minutes) the food was good however when i received the bill i was charged 1.00$ for each taco for each topping! totaling 8.00$ for extra onions and cilantro . my daughter had a taco plate with just cheese and meat. They charged her three extra dollars for the cheese in addition to the 1250 cost on the taco plate dinner. On top of that we were not informed there would be an extra charge for any of these items. when I asked respectfully for the manager. and attempted to let her know the other taco place didn’t charge for cheese etc . She said “we are not that place” with a snarky attitude. All the waitresses seemed to be in some type of trance as my daughter put it, we will never go back again. food was good. service stinks unfortunately. as well as their “...

Visited twice in last month and both times service was poor. The gentleman who brings initial water and chips is great however the servers should stay home. They give the impression that we as customers are an inconvenience appearing disinterested and bothered we are there. Last night, we were 2 of 5 people in the restaurant. There were two servers. It took twenty minutes for someone to take our order and then the servers argued who was going to do it. Once they finished arguing one came over with irritation and took order. That was after we had to go and get water refills and chips at the counter ourselves. One server just kept wrapping utensils in napkins and laughed when she saw us serve ourselves. The appetizer and food arrived all at same time which was unfortunate and a result of delayed service from the start. The food was fine but the service is in need of attention. Given poor service on a few visits we will drive on by next time. Way too many great Mexican restaurants that appreciate customers out there to...