Ps steak was one of my favorite restaurants. I’ve visited many times before with friends and family and absolutely love the ambiance and the food, which is why I decided to have my birthday dinner there. I’ve tried to reach out to management to discuss this privately but it was unsuccessful. I made a reservation for 15 people 1 month prior. I spoke with a gentleman over the phone and told him the number might go up or down depending on rsvps he let me know to call in a week before to confirm the number of people. I called in 2 weeks before to confirm my reservation. I was told that my party was too large and that I needed to speak with the events coordinator. I was confused why this wasn’t told to me before and they changed my reservation to 12 without informing me. I worked with the events coordinator Kelly who was amazing. She was very professional and helped make sure we could get everything to work since it was only a week away and I would have a difficult time finding another restaurant to host a large party at such late notice. She had me put down my credit card in case of cancelation. I was fine with that. She gave me a call a few days later to inform me that the manager wanted a contract signed and a minimum of 2,000$ to be spent. I was informed of this just days before my reservation I signed the contract. The minimum was reasonable and so were the rules but this should be communicated to customers when they first book a reservation not a few days before . When I spoke with the manager Mark I explained to him I was not made aware of any of this he told me that’s just the rules. I asked if I minimized the group could we avoid that contract since we would be seated in the same space if it was 20 people or 14 people. He told me at this point no matter the number of the group he needs a signed contract from me. He was rude and dismissive over the phone and could not understand why I was frustrated over these last minute changes. On the day of my dinner my group arrived. We sat in the lounge it was very loud which is understandable since it is a social area. The area where we were seated had 1 large table and 3 booths. The group was separated and we weren’t able to mingle as much as we would have liked. I feel that if contracts and minimums are being involved we should be seated in an area that is more accommodating but it didn’t bother me so much since we were celebrating a birthday. Things went left when our server came out and was very dismissive with us. We were asked to keep the volume down even though we were seated in the lounge and other groups were being very loud and at times louder than us. I had to ask my guests to stay quite which was very awkward for me. We certainly were not screaming and I felt it was an appropriate volume level for such a large group. We all felt uncomfortable at that point and I just wanted to leave as soon as possible. A friend brought a cake for me but was told the restaurant doesn’t allow outside food which is understandable. Multiple friends asked to order a slice of cake for me for my birthday none of those were brought out. We ordered a large magnum bottle for a toast. The bottle was not presented but just sat on the table. We all watched the server at the table across from us being so friendly with his large party and I was confused why we were not getting the same treatment. The assistant manager came out to wish me a happy birthday which was nice of her but the overall service was not ok. The food was delicious as usual and the valet was quick and professional as usual but the service from moment of reservation to leaving the table was absolutely awful. I have always had great experiences here and felt bad for putting my friends in such an uncomfortable situation. If you have a large group I would definitely avoid having dinner at Ps steak. Great food. Poor management and dining service.