We walked in at 2:00 pm on a Saturday. Restaurant was beautiful, hostess was nice. It was pretty empty in the restaurant. We were seated right away. The server, Bird C, started off nice to us. She answered two questions that I had. We then ordered a cocktail, and two entrées. We were told everything is ‘family style’. Food came out quickly, but portions were small and one of them was basically appetizer sized. This is def not what I would describe as ‘family style’ for $18.00 small plates. Food was ok, but I have had much better Laotian food. The drink was sour and not the best I’ve had. All in all, I would’ve left happy enough at this point. Just a let that in LA, a very expensive city, we feed four people at our fab Thai restaurant for under $55.

However, the server, Bird C suddenly took a 180 on us. We were both absolutely shocked! She didn’t come to ask how our first bite was or how the food was at all, which again, I wouldn’t normally care, but dear lord. She just came to our table at the end and barked at us : ‘ready for the bill?’ Again, I thought that was probably not how she meant it so I let it go. No mention of how the food was, if we wanted anything else, if we wanted dessert. Nothing. And as she asked this, she poured water into my cup, stopped, and walked away, leaving my husband’s cup deliberately empty… we were SO confused!

She then came back, threw the bill into the pile of water that she had created a minute before, and walked away. I had to grab the bill to save it from getting soaked.

We looked at the bill, and there was an 18% gratuity charge automatically added. Ok, we would have tipped anyways, but why did she have to be hostile towards us?!?? And for absolutely NO reason!!!! She went from friendly to outright HOSTILE. Just because she could…?

I sat there confused, as she just said the amount to my husband, threw the receipt at him, and walked away without a goodbye.

I just sat there frozen. I am polite to people around me and always try to be kind and understanding. We are the most flexible, easy going, and polite people, so it’s extra confusing to me to comprehend such behaviour, especially at a restaurant towards a patron, and especially when we did absolutely nothing to provoke such horrid behaviour. What a disgusting experience.

I’m sitting here with a knot in my stomach, wondering why we spent $65 on a small lunch to be treated like absolute garbage. Perhaps she had something against middle eastern people? I live in LA, and have never been treated like this in America, but I guess maybe that’s how it is at this restaurant.

At the very end I quietly asked another server if I could speak to a supervisor, and she said ‘no sorry, not right now’. So here we are. Never ever coming back here and I suggest if you want your dignity and sense of peace preserved, avoid this place. What a shame.