I went in tonight to grab my usual weekend essentials from the Casey's in Osceola. I go to Casey's since it is the closest to my home, and I love the usually friendly staff. Working retail, I understand last-minute shoppers can be a pest. However, when your hours of operation say you are open till 10:00, you are open till 10:00. I went in at 9:45 to grab a gallon of milk, a bottle of pop, a can of cope, and to get gas. I asked for my cope, and the lady behind the register scoffed at me rudely and mumbled under her breath as she had to get off her seat to grab my can. I was then told I needed to pay in cash because they had shut down their registers and would not open them up. I rarely carry cash, so what I did have didn't cover all my items. I purchased what I could and apologized for the other items since I had intended to pay off my card. I will find a new favorite gas station if the staff wants to be lazy, rude, and...
Read moreAs I was on my way to work the gas light came on on my car (the fuel gauge doesn't work so I usually rely on it to let me know when to put gas in). I pulled into this gas station to put some in and paid $10 off my card from inside. Go back outside, to fill up...and it doesn't work. I went back inside to tell the casher and she put me on another pump. Still no gas, so she tells me that they must be out. She says that it will take some time to get refunded back to my card (it can take awhile sometimes with some stations) and I only have $5 left to put in the tank at another station. She asked me if it would be ok, and I explained my situation to her. To my surprise she went back in and got me $10. I was grateful for the help, and I appreciate this cashier going above and beyond to help out (I didn't get her name or I would give her a shout out for being awesome). 10/10 will get...
Read moreIt’s 953 and I walked into Casey’s to try and get some candy cause I have a sweet tooth and I’m on my way home from work and the gentleman nice looking guy backwards hat all the lights are off his jeeps out front running, we all know that you close at 10 so I ran to see if I could get some candy and the door was open and he says sorry ma’am we’re closed.
This is horrible customer service, I work in the industry so I get late night customers, but I wasn’t coming to sit down and have a four course meal. I just wanted to get a...
Read more