Dunkin' — Restaurant in Missouri

I understand this is a new location and people are still training but it was just awful. There was no organization to employees positions. I had to get my drink remade, which I didnt mind at all but it took roughly 8 minutes for me to even be acknowledged by any staff member at the counter, probably because the young lady on the register that seemed to be more experienced than the others was responsible for too many tasks. Ive worked in the food industry for over 10 years, no one seems to have learned the 3,5,10 rule. And the manager was giving little to no direction to the girls that were training, she was preoccupied in the back of house. Shouldve been hands on in front of the line with the amount of trainees that were up front, especially during a peak period. With improper training comes lower retention rate and bad...

I had a very disappointing experience here. I ordered one large caramel swirl coffee and a single munchkin, but was charged over $11. They rang it up as a full donut and two caramel swirls instead. When I asked for a refund, the staff couldn’t figure it out and simply told me ‘sorry.’ On top of that, the coffee itself tasted terrible. I won’t...

I love the customer service and everything but whenever I order the avocado toast it’s either not toasted, doesn’t have the seasoning on it, or it’s not toasted. Also I order it with bacon but bacon on the side sometimes they give me 4 small pieces of bacon but everything else food...