Casey's — Restaurant in Mitchell

I've been in there twice since my last review last year because it left such a bad impression. Both times were because someone else wanted me to pick up a breakfast pizza and both times the lady behind the food counter waits 2 or 3 minutes to greet me and then when I say, "I'm here to pick up my pizza" minding it's at my promised time which is 20+ minutes since I ordered it and without a word angrily turns around and proceeds to make my pizza at the promised time like I'm inconveniencing her. Then, when it was done, I got, "Your foods done." No smile, no thank you.

I blew it off last time, but this time, I feel I have to give a bad review. The only plus is the food was good and correct, but I'm convinced this store is incapable of friendly service and, unfortunately, now even will refuse to pick up a pizza for anyone because I get that uncomfortable there.

The woman at the front counter was very polite, which is the only reason...

They used to be very well managed but now they lack a night manager and they have no idea how their own app works for coupons and have charged me extra and I have even had an incident where I paid for a pizza order of 40 ish dollars and it was just never delivered and it took over 2 months to get a refund on that I only go here for the app rewards they don't know how to use them I refuse to return have been a loyal caseys customer for years also she didnt let me use my rewards app or let me have a receipt for the second time I went to the counter and the first the receipt says it was suspended and the gas pump didnt say that we could pump our gas and I bet she kept the...

I would like to post a no star review. Only because of the manager I believe is Jody is her name. She was working afternoon on Sunday 7/23. She got rude to my autistic son and kicked him out just because he asked to change a few dollars into quarters. Then I went back with him (I'm handicapped and have issues walking myself) She got really rude with me told me to go to my job and get change then called me rude for buying stuff just to get quarters for laundry. Then threatened to get me fired at my job on my day off. I suggest don't go there and if you do ask for quarters when she is on register and see how...