Panera Bread — Restaurant in Modesto

So I always used to go to Panera on mchenry but they kept messing up my orders, like 6 times so I came to try dale rd Panera. The first visit I received the wrong pastry and my family size soup was 80% Broth I didn’t complain because when you do you have to go back to fix your order but using Uber I can’t afford two trips there and two back to my Home. I just went today to try again and I ordered a bowl of broccoli cheddar and my bowl is a lil more than half full. As a paying customer I shouldn’t have to open up every container as if I am paying for a two dollar burger. They are supposed to have someone checking orders. BTW the person behind the cook counter must hate her job because there was no smile or anything. My daughter works at Panera in Dublin and would not tolerate this and your store shouldn’t either. The young man at the front counter was smiling and professional. Maybe counter help needs to train...

My boyfriend placed a to go order over the phone for 2 souffles. The guy took our name and that was it. We get to the drive thru window give her our name and "Cloresa" says "If you place a phone order you have to come inside to pick it up, I'll let you get it this time but next time come inside." So we proceed to the window for our order and she opens up the window with attitude says "we dont have an order under that name" my boyfriend continues to tell her that a man took the order and then she asked "who?" "Well what was the man's name?" as if we made a mistake by not getting his name when he clearly took ours. She continued with attitude talking to us like we messed up or never even placed an order. She was just rude and disrespectful. Finally she just got our order together and we got our order. The souffles were good but the customer service makes me never...

I like to eat French Baguettes and Panera Bread has fairly good French Baguettes, although they taste pretty good they are always very hard like hardtack and most of the time they are out of French Baguettes, you would think the bread store would actually have enough French Baguettes in stock.

Then I went to an actual Bakery, the one in WInco and tried the French Baguettes over there and was blown away at how much better they were overall and they didn't have the hardtack toughness factor to them.

I also notice that most if not all the employees all give off major Liberal , BLM , LGBTQIA+ vibes that permeate throughout the place which I can tolerate a little I guess however I like a little bit...