Starbucks Coffee Company — Restaurant in Modesto

The two stars are because at least the staff is friendly. This is the most convenient Starbucks, or any coffee place, to my house so I do frequent it but have issues probably 90% of the time. They have handed me the wrong drink and food too many times to count, through the drive thru and in store. They are out of things ALL the time and I go at 7:30am, how are you already out of your featured items. Today was the tipping point in getting me to write a review. Not only were they out of the Vanilla Cream Cold Brew coffee for the 2nd time (not even consecutive days) they were out of coconut for the Caramel macchiato I ordered as a substitute. Of course they didn't know they were out of it until they were making it. I heard her say it and a few minutes, that's right not even right away, later she asked if I wanted to use Soy instead. I agreed because I just wanted to get out of there and get to work. Ok so now they know.... another few minutes pass and I hear her ask the other barista if she would make it with Soy. I would like to add that when I entered the store I was the only one in there. The 4 people in line behind me had drink in hand, out the door and in their cars probably at work by the time my drink finally came. When she handed it to me I noticed there was not even any Caramel in it. It is freaking Caramel Macchiato! I asked and she said there was it just goes to the bottom, ummmm it is clearly not on the bottom so she "added" some. Worst drink ever! I need a new coffee shop or to stop wasting my money on the big corporate guy. Sorry for the rant, I hope you find it helpful. Keep in mind this was just the tipping point, every day is...

Yesterday morning before work I made a mobile order on the app for an in store pick up. I got inside and walked to the mobile oder pick line and was patient and kind they were busy mind you no one was in the mobile order line i kept saying excuse me to the baristas for over five minutes i needed help identifying which drink was mine sitting on the counter when one of your employees finally acknowledge me i said can you please help me find which mobile order is mine i can not read the label i am low vision the barista just starred at me with this irritated and annoyed look and put me drink on the counter that exchange between your employee and me was rude she did not say one word to me either i will not be coming here anymore you should address this you just lost a...

Company info says it all for the H street location "closed Saturday" not sure if this is a mistake, but it's a representation of mist of the attitudes. Push your order out as fast as possible and who cares about the quality. Mixed coffee drinks are put together so quickly they don't make enough the ingredients are put Carmel Machiato (sp?) barely have any carmel in them. I would excuse it if it was a "one time, they were very bussy" but this happens repeatdly at this location and the coffe road SB, even when they are slow. I tend to only goto the newer Senic & Oakdale SB. They can be a little slower but you get a high quality coffee. After I'm paying a lot for it i shouldn't have to ask for the proper amout of carmel and then have them try to charge me for an...